At a Glance
- Tasks: Configure and enhance our Fleet Management case management platform while solving real-world problems.
- Company: Join a forward-thinking team in Milton Keynes with a hybrid work model.
- Benefits: Enjoy a flexible work schedule, professional development, and exposure to cutting-edge technologies.
- Other info: Great opportunities for growth into solution design and automation await you!
- Why this job: Kickstart your career in platform administration and make a tangible impact on user experiences.
- Qualifications: Experience with business systems and a passion for technology are essential.
The predicted salary is between 51750 - 63250 £ per year.
Case Management Platform Administrator - Hybrid - 3 days in the office, 2 days WFH.
We're looking for a Case Management Platform Administrator to join our team in Milton Keynes on a permanent basis. This is a hybrid role, with three days in the office and two days working remotely each week.
This is an exciting opportunity for someone looking to build a career in platform administration, low-code technology, and business systems configuration. We're looking for an individual who enjoys solving problems, learning new technologies, and turning business requirements into practical system solutions.
Working closely with our IT Team and business end users, you'll help configure, enhance, and support our Fleet Management case management platform, while also gaining exposure to a wider suite of enterprise SaaS applications. You'll learn how to translate business requirements into practical technology solutions and play a key role in improving processes and user experiences across the organisation.
This role offers a fantastic development pathway into solution design, platform development, automation, and emerging technologies such as AI, with hands-on support, mentoring, and opportunities to grow your technical capabilities.
What will you be doing?
- Configure workflows, forms, fields, and business processes within our case management platform.
- Support the delivery of technology solutions that improve team efficiency and user experience.
- Work closely with business stakeholders to understand requirements and help translate them into practical system enhancements.
- Assist in configuring and maintaining low-code/no-code platforms across the wider technology landscape.
- Troubleshoot issues, investigate root causes, and help implement effective solutions.
- Test new functionality and support platform upgrades and improvements.
- Learn and apply best practices in platform configuration, process design, and system administration.
- Explore new platform features and emerging technologies, including automation and AI capabilities.
- Contribute ideas that improve processes, systems, and ways of working.
- Support agile delivery practices including planning sessions, stand-ups, and retrospectives.
Essential
- Experience as a system administrator, platform administrator, business analyst, application support analyst, or power user of enterprise systems.
- Experience working with business systems, enterprise applications, CRM platforms, or low-code/no-code technologies.
- A strong interest in technology and a desire to build a career in platform administration or systems development.
- Excellent problem-solving skills and a logical, detail-oriented approach.
- Strong communication skills with the ability to work effectively with both technical and non-technical colleagues.
- The ability to learn new technologies quickly and adapt to changing priorities.
- A proactive attitude, strong work ethic, and willingness to take ownership of tasks.
Desirable
- Exposure to platforms such as Zoho Desk, Salesforce, ServiceNow, HubSpot, Dynamics, SharePoint, or similar applications.
- Basic knowledge of HTML, CSS, JavaScript, or automation tools.
- Exposure to coding, including PHP APIs.
- Experience working within an Agile environment.
- An interest in process improvement, automation, AI, or solution design.
If this is you and you would like to know more, please send me your CV and we can discuss the company/role in more detail.
Senior Case Management Specialist in Milton Keynes employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Senior Case Management Specialist in Milton Keynes
✨Join Local Tech Meetups
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We think you need these skills to ace Senior Case Management Specialist in Milton Keynes
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at All The Top Bananas.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at All The Top Bananas and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If All The Top Bananas uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
