At a Glance
- Tasks: Keep our delivery units running smoothly and support couriers in a fast-paced environment.
- Company: Join the growing Evri Final Mile Team with exciting growth plans.
- Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
- Other info: Great chance to develop your skills in a supportive team.
- Why this job: Be at the heart of logistics and make a real difference every day.
- Qualifications: UK driving licence and experience in a customer-focused role.
The predicted salary is between 20000 - 22000 £ per year.
Join the Evri Final Mile Team as a Courier Service Specialist!
Location Merthyr - Shift Pattern Any 5 days over 7 Ready to be at the heart of the action?
Step into afast-pacedrole where every day brings new challenges, new people, and the satisfaction of keeping parcels moving smoothly across the Final Mile.
If you thrive onproblem-solving, supporting others, and driving service excellence, this is your moment.
This isa great timeto be joining us!
We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!
What Youll Be Doing Day to Day as our Courier Service Specialist As a Courier Service Specialist , youllbe theon-sitechampion keepingour Delivery Unitsrunning like clockwork.
From supporting and guiding couriers to ensuring parcels are ready for collection, youllbe the steady hand ensuring efficiency, compliance, and reliable service.
Youlloversee daily activity, tackle issues before they escalate, and keep the operation flowing seamlesslyso our customers get thegreat experiencethey expect.
Responsibilities Support the onboarding of new couriers andallocatework effectively.
Monitor parcel scanning, courier readiness and ensure compliance throughout the process.
Address local issues such as late couriers, scanning delays, or missing parcels before escalating.
Use the Service Tracker to raisetimely, transparent escalations when needed.
Support couriers with manifests, routing, and operational queries.
Provide daily operational feedback to the Territory Manager to optimise performance.
Interested?
Heres What Youll Need to Succeed A current UK driving licence .
Solid understanding of the self-employed courier model .
Experience working in a fast-paced, customer-focused operational environment .
Strong problem-solving , organisation, and a ttention to detail.
Confident communication skills and the ability to spot and escalate risks quickly .
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Courier Service Specialist in Merthyr Tydfil employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Courier Service Specialist in Merthyr Tydfil
✨Tap into Local Networks
In the transportation and logistics sector, local connections are gold. Reach out to small logistics firms, transport associations, or even community boards where freight companies might be looking for freelance help. Don't underestimate the power of word-of-mouth; sometimes, all it takes is a friendly chat at a local event to snag your next gig.
✨Show Off Your Skills Online
As a freelancer, your online presence is crucial. Create a solid portfolio showcasing your past projects in logistics—think case studies or breakdowns of how you optimised supply chains or managed transport schedules. We can help highlight your work through our platform, so don’t hold back in showcasing what you can do!
✨Join Industry-Specific Platforms
There are tonnes of platforms specifically for freelancers in the transport and logistics field. Sites like Freightos or Loadsmart could connect you with shippers and carriers looking for your expertise. Get yourself on these platforms and keep your profiles updated to increase your chances of landing gigs!
✨Stay Alert for Seasonal Opportunities
Freelancing in logistics means being ready for the ebb and flow of demand. Keep an eye on peak seasons—like holiday shipping times—when companies ramp up their operations and need extra hands. Be proactive; reach out to companies like All The Top Bananas as they gear up for these busy periods to express your interest in freelance roles!
We think you need these skills to ace Courier Service Specialist in Merthyr Tydfil
Some tips for your application 🫡
Showcase Your Experience in Logistics:In the transportation and logistics sector, it's super important to highlight your relevant experience. Mention any previous projects or roles where you've managed logistics, organised shipments, or handled inventory. This shows you're not just throwing your hat in the ring, but you've got practical skills that can make a difference at All The Top Bananas.
Include Your Rates and Availability:As you're applying for a freelance role, be clear about your rates and your availability. Potential clients like All The Top Bananas appreciate transparency, so include whether you’re working on a project basis or if you’re available for a certain number of hours per week. This will help them gauge if your offer fits their needs.
Highlight Relevant Certifications:If you've got any certifications related to logistics or transportation – think things like freight forwarding or supply chain management – absolutely flaunt them! List these on your CV to show that you’re not just knowledgeable, but you’re also dedicated to maintaining industry standards. It'll give you a solid edge over the competition.
Tailor Your Application to Each Project:Every project is unique, so make sure your application reflects that! Customise your CV and cover letter for each opportunity with All The Top Bananas, emphasising the skills and experiences that match the project requirements. It shows you've put thought into your application and understand what they need.
How to prepare for a job interview at All The Top Bananas
✨Show Off Your Experience
As a freelance candidate in transportation and logistics, your previous project experience speaks volumes. Be ready to share specific examples where you navigated complex logistics challenges, managed timelines, or optimised routes. This real-world experience can set you apart!
✨Understand the Tools of the Trade
Familiarise yourself with key logistics software and tools used in the industry, like TMS (Transportation Management Systems) or fleet management apps. If you've worked with any, let them know how it improved your processes, and if you haven't, reassure them you’re a quick learner!
✨Pitch Your Freelance Success
When freelancing, it’s all about selling your skills and past successes. Have a concise pitch ready about your portfolio—focus on projects that had measurable outcomes, like cost savings or efficiency improvements. Use this to demonstrate your value to All The Top Bananas!
✨Prepare for Scenario Questions
Expect specific scenarios during your interview that test your problem-solving skills in real-time. Prepare for questions like how you would handle a delayed shipment or unexpected logistical challenges. We want to see your thought process and how you’d handle things on the fly!
