At a Glance
- Tasks: Provide specialist welfare benefits advice to clients affected by cancer.
- Company: Join a compassionate charity dedicated to supporting vulnerable individuals.
- Benefits: Generous annual leave, flexible working, and wellbeing support.
- Other info: Remote work with opportunities for professional growth and community impact.
- Why this job: Make a real difference in people's lives during their toughest times.
- Qualifications: Experience in welfare benefits advice and a strong empathetic approach.
The predicted salary is between 40000 - 46580 £ per year.
We are looking for a dedicated and experienced Generalist Adviser working as a Money and Benefits Caseworker. This is an exciting opportunity to provide specialist welfare benefits advice and casework to people affected by cancer, helping them navigate financial challenges and access the support they are entitled to. Working as part of a compassionate and professional team, you will play a vital role in reducing financial hardship and improving wellbeing for clients at some of the most difficult times in their lives.
We welcome and encourage applications from people of all backgrounds as the organisation is proud to be a Disability Confident Employer and holds the Derbyshire LGBT+ Rainbow Accreditation.
Position: Generalist Adviser (Supporting the Macmillan Money and More Benefits Casework Project)
Location: Derbyshire (Remote working with travel to healthcare and community settings and quarterly meeting in the local office)
Salary: £29,806.00 per annum, pro rata
Hours: Full-Time (37 hours per week)
Contract: Permanent
Closing Date: 21st August 2026
About the Role
We're looking for highly motivated and committed individuals to provide specialist advice and representation on welfare benefits, grants and financial support, managing a caseload that includes complex cases, mandatory reconsiderations and appeals. The Macmillan Money & More Benefits Caseworker supports clients across all stages of the cancer pathway, including diagnosis, treatment, palliative care and end-of-life support. You will deliver advice through a range of channels including telephone, email, digital platforms and face-to-face appointments within healthcare and community settings.
Key duties include:
- Deliver specialist welfare benefits advice and casework.
- Manage a varied caseload, including complex benefit appeals and tribunal work.
- Support clients to maximise income through benefits, grants and other financial assistance.
- Advocate and negotiate on behalf of clients with third parties.
- Work collaboratively with healthcare professionals, community organisations and partner agencies.
- Maintain accurate case records and meet quality assurance standards.
- Contribute to service development, research and campaigns work.
About You
The ideal candidates will have:
- Significant experience providing welfare benefits advice and casework, including Mandatory Reconsiderations and Appeals.
- A strong understanding of welfare benefits legislation and financial support available to vulnerable clients.
- Experience supporting vulnerable people using a person-centred and empathetic approach.
- Experience managing a caseload and achieving targets and deadlines.
- A commitment to equality, diversity and inclusion.
- Excellent communication skills both written and verbal.
- A non-judgemental, empathetic approach to people.
- Strong IT and digital skills, with the ability to learn new systems quickly.
Successful candidates will be required to undertake an Enhanced Disclosure and Barring Service (DBS) check and provide proof of Right to Work.
About the Organisation
Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak. This advice can help people find a way forward with their problems, whoever they are, whatever the problem.
What is on offer:
- Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas.
- Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata).
- Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks.
- Contractual sick pay: depended on length of service.
- Long service rewards: Extra leave and gift cards after five years of service and beyond.
- Workplace pension: Auto-enrolment into our pension scheme.
- Hybrid working: the option to work from home, if it works for you and for the team.
Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence.
Money and Benefits Adviser in Matlock employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Money and Benefits Adviser in Matlock
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at All The Top Bananas.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from All The Top Bananas!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like All The Top Bananas, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at All The Top Bananas or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Money and Benefits Adviser in Matlock
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to All The Top Bananas:Before hitting send, make sure to tailor your application specifically to All The Top Bananas! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at All The Top Bananas
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
