At a Glance
- Tasks: Lead the payments strategy and operations for a growing financial services organisation.
- Company: Innovative regulated financial services company with a focus on growth and technology.
- Benefits: Competitive salary, career development opportunities, and a chance to shape the future of payments.
- Other info: Join a dynamic environment with exciting growth plans and opportunities for transformation.
- Why this job: Make a real impact by driving innovation in payment services and leading a high-performing team.
- Qualifications: Experience in payments operations and strong leadership skills required.
The predicted salary is between 70000 - 90000 £ per year.
A growing and innovative regulated financial services organisation is seeking an experienced Head of Payments Strategy & Operations to lead the development, performance, and evolution of its payments function. This is a key leadership role responsible for overseeing payment operations, scheme relationships, payment technology, and strategic change initiatives. You'll work closely with Product, Technology, Risk, and Operations teams to deliver reliable, scalable, and customer-focused payment services while driving innovation and operational excellence.
Key Responsibilities
- Develop and deliver the payments strategy in line with business objectives.
- Lead day-to-day payment operations across card payments, UK payment schemes, and international payment services.
- Manage relationships with payment schemes, banking partners, and payment service providers.
- Drive operational improvements through automation, technology, and process optimisation.
- Partner with Product and Technology teams to deliver new payment capabilities and enhancements.
- Ensure robust governance, risk management, and regulatory compliance across payment activities.
- Monitor service performance, customer outcomes, and operational resilience.
- Lead and develop a high-performing payments team.
Skills & Experience
- Essential Experience leading payments operations, schemes, or payment transformation within a regulated financial services environment.
- Strong understanding of card payments and UK payment schemes.
- Experience working closely with Technology and Product teams to deliver payment solutions and improvements.
- Proven ability to lead teams, manage stakeholders, and drive operational change.
- Good understanding of payments governance, risk, and regulatory requirements.
- A hands-on leadership style with the ability to operate strategically and operationally.
Desirable
- Experience within a fintech, payment institution, EMI, or banking environment.
- Knowledge of international payment services and cross-border payments.
- Experience delivering automation, AI, or digital transformation initiatives.
- Understanding of safeguarding, financial crime controls, and operational resilience requirements.
Why Join Us?
This is an exciting opportunity to play a key role in shaping the future of a growing financial services organisation. You'll have the opportunity to influence strategy, deliver meaningful change, and build a modern, scalable payments function that supports ambitious growth plans.
Interested? We'd love to hear from you. Apply now.
Head of Payments Strategy & Operations in Manchester employer: All The Top Bananas
Join a dynamic and innovative financial services organisation that prioritises employee growth and development. As the Head of Payments Strategy & Operations, you will be part of a collaborative work culture that values innovation and operational excellence, with opportunities to lead a high-performing team and influence strategic initiatives. Located in a thriving financial hub, this role offers competitive benefits and the chance to make a significant impact in a rapidly evolving industry.
