At a Glance
- Tasks: Lead and mentor a dynamic mobile engineering team while ensuring top-notch service delivery.
- Company: Join JLL, a global leader in real estate and investment management.
- Benefits: Enjoy remote work flexibility, competitive salary, and career growth opportunities.
- Other info: Be part of a diverse team that values your unique contributions.
- Why this job: Shape the future of real estate with innovative technology and a collaborative culture.
- Qualifications: Strong leadership skills and technical knowledge in building services required.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Location: Midlands
Role Overview
The Engineering Team Leader will oversee and coordinate the mobile engineering team, ensuring efficient delivery of engineering services across multiple client sites within the Midlands region. This role combines technical expertise with people management, requiring strong leadership skills to drive operational excellence and team performance.
Key Responsibilities
- Team Leadership & Management: Lead, mentor, and develop a team of mobile engineers, conducting regular performance reviews and identifying training needs. Allocate work assignments effectively based on skills, location, and urgency. Foster a collaborative team culture focused on safety, quality, and customer service excellence. Develop Technical Supervisors for cover and support when appropriate through cross-training.
- Operational Delivery: Ensure planned preventative maintenance (PPM) schedules are completed on time and to specification. Coordinate reactive maintenance callouts and emergency responses. Monitor job completion rates, first-time-fix rates, and overall service delivery metrics. Maintain effective communication with clients regarding service delivery and engineering issues. Lead twice daily performance management calls with CEC.
- Work Order Management & Planning: Review technician diaries daily, batching work orders to achieve full efficiency and minimise returns. Combine backlog review, monthly PPMs, and current in-SLA reactive tasks to optimize scheduling. Assist CEC with correct technician allocation based on skill, location, and ability to meet SLA/KPI.
- Technical Oversight: Review and approve engineering work specifications and method statements. Provide technical guidance on complex repairs and installations, offering reactive support for technicians on complex jobs. Ensure all work complies with relevant health and safety legislation, building regulations, and manufacturer specifications. Create RAMS documents using Hands HQ as required. Manage logistics of approved quoted works, including ensuring RAMS are in place, parts are ordered, access is arranged, and technicians have correct tools and qualifications.
- Health & Safety: Promote and enforce a strong safety culture within the team. Conduct risk assessments and ensure safe systems of work are implemented. Complete at least two audits on technicians monthly. Investigate incidents and implement corrective actions. Ensure all team members hold valid certifications and training for their respective disciplines. Manage access equipment specifications for CEC ordering.
- Out of Hours (OOH) Management: Manage OOH rotas including arranging cover for sickness, managing starters and leavers. To support on-call for escalations.
- Certification & Documentation Management: Ensure all technicians understand electronic forms process. Chase and provide missing certification from technicians, ensuring area of responsibility has no missing certificates.
- New Starter Management: Manage day 1 inductions for new technicians. Manage tablet training and carry out best practice training to ensure new starters are fully equipped and integrated into the team.
- Stand-In Duties: Provide cover for Engineering Manager during sickness and annual leave, ensuring continuity of leadership and operational oversight.
Required Qualifications & Experience
Essential:
- Strong I.T literacy skills
- Proven experience leading or supervising engineering teams
- Strong technical knowledge across building services disciplines
- Experience with CAFM systems (Corrigo) and mobile workforce management tools
- Full UK driving licence
- Experience in facilities management or building services maintenance environment
- Proficiency with performance management systems
Desirable:
- IOSH Managing Safely or equivalent H&S qualification
- Experience with creation of RAMS
- CDM (Construction Design and Management) knowledge
Key Competencies
- Strong leadership and people management skills with ability to develop team members.
- Excellent organizational and planning capabilities with exceptional attention to detail.
- Effective communication skills at all levels including ability to lead performance calls and liaise with multiple stakeholders.
- Problem-solving mindset with ability to make sound decisions under pressure.
- Customer-focused approach with commercial awareness.
- Strong analytical skills for performance monitoring and data quality assessment.
- Ability to work autonomously while supporting wider team objectives.
- Proactive approach to quality assurance and continuous improvement.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
Engineering Team Leader in Manchester employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Team Leader in Manchester
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Engineering Team Leader role you’re after at All The Top Bananas.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at All The Top Bananas a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at All The Top Bananas.
✨Apply Through Company Websites
When you spot a role like Engineering Team Leader at All The Top Bananas, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Engineering Team Leader in Manchester
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Engineering Team Leader, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at All The Top Bananas a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to All The Top Bananas specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Core Engineering Principles
Before heading into the interview with All The Top Bananas, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like All The Top Bananas want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
