Deputy Service Manager in Manchester

Deputy Service Manager in Manchester

Manchester Full-Time 35606 - 35606 £ / year (est.) No working from home possible
All The Top Bananas

At a Glance

  • Tasks: Lead a team to support young people at risk of homelessness and drive positive change.
  • Company: Join a charity dedicated to transforming lives and supporting vulnerable youth.
  • Benefits: Enjoy flexible working, 26 days leave, and tailored training opportunities.
  • Other info: Be part of an inclusive organisation that values diversity and personal growth.
  • Why this job: Make a real impact in the lives of young people while developing your leadership skills.
  • Qualifications: Experience in management, safeguarding, and supporting young people is essential.

The predicted salary is between 35606 - 35606 £ per year.

This role is ideal for someone compassionate, proactive and motivated to drive positive change.

Location: Safestop Manchester

Salary: £35,606 per annum

Closing Date: 2 August, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Ready to lead a team that changes lives? As a Deputy Manager at a service in Manchester you will help shape high-quality accommodation and support services for young people at risk of homelessness. You'll lead and develop staff, drive service performance, champion safeguarding, and ensure young people gain the skills and confidence to move forward independently.

We're looking for an experienced and inspiring manager with a strong background in safeguarding, risk management and supporting vulnerable young people. You'll be a confident decision-maker, an effective people leader, and someone who thrives in a fast-paced, values-driven environment.

In return, you'll join an inclusive organisation that believes in the potential of every person, with excellent training, ongoing development and the opportunity to make a lasting impact every day.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

In this role, you will:

  • Deputise for the Service Manager during periods of his or her absence, in the service delivery including external meetings such as monitoring and contract review meetings with the commissioners.
  • Manage the service delivery at Safestop and Burnage Lane and the line management of the staff teams at Safestop and Burnage Lane.
  • Provide relevant reporting internally and externally, including ensuring all health and safety requirements are completed in a timely manner to comply with Housing Associations and legal obligations of the landlord.
  • Ensure the highest standards of support to young people is provided and that housing management is effective, and work to KPI targets in these areas.
  • Commit to working in and maintaining an environment that supports the safeguarding of young people.
  • Communicate effectively both internally and externally, raising the profile and promoting the services within Manchester City.
  • Undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager.

About You

When completing your application form please address all the points set out below:

  • Significant management experience, including experience of supervising the work of teams and individuals.
  • Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.
  • Experience of safe service delivery to young people at risk.
  • Experience of using Risk Assessments and Support Planning.
  • Good literacy, numeracy and IT skills.
  • Experience of operating safeguarding requirements and procedures.
  • Commitment to working in a manner which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one suffers from discrimination.
  • Commitment to promoting an environment which has the highest regard for the Health and Safety of others.
  • Personal and professional integrity.
  • High level understanding of professional boundaries and ability to maintain boundaries.
  • Effective collaborative working.
  • Ability to effectively reflect on own practices for ongoing learning and development.
  • Respect for the values and ethos of the charity and its founding partners.

What You'll Receive

  • Tailored training and development.
  • Flexible working options where suitable.
  • 26 days annual leave, rising with service.
  • Family friendly leave policies.
  • Pension scheme with employer contributions up to 7%.
  • Employee Assistance Programme with 24/7 GP access.
  • Discounts across retail, travel, food, fitness and more.
  • Cash health plan for you and your family.
  • Death in service benefit.
  • Access to legal and practical support.

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About the Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed 'cardboard cities' due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

Deputy Service Manager in Manchester employer: All The Top Bananas

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All The Top Bananas

Contact Details:

All The Top Bananas Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy Service Manager in Manchester

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at All The Top Bananas.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from All The Top Bananas!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like All The Top Bananas, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at All The Top Bananas or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Deputy Service Manager in Manchester

Management Experience
Supervision of Teams
Decision-Making Skills
Risk Management
Safeguarding Knowledge
Service Delivery to Vulnerable Young People
Risk Assessments

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to All The Top Bananas:Before hitting send, make sure to tailor your application specifically to All The Top Bananas! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at All The Top Bananas

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.