At a Glance
- Tasks: Provide 1st/2nd line support for Dynamics 365 CE/CRM and troubleshoot customer issues.
- Company: Join a leading Microsoft Partner Consultancy with a fully remote work culture.
- Benefits: Earn up to £40,000, enjoy private healthcare, and have two paid volunteer days.
- Other info: Great development opportunities and a chance to earn referral bonuses.
- Why this job: Make a real difference by solving customer problems and enhancing their experience with Power Platform.
- Qualifications: Experience with Dynamics 365 CE/CRM and strong communication skills are essential.
The predicted salary is between 51750 - 63250 £ per year.
D365 Power Platform Support Consultant - £40,000 Fully Remote/UK
A Microsoft Partner Consultancy are looking for a D365 Power Platform Support Consultant to join their growing team.
This is a fully remote role for someone with experience supporting Dynamics 365 CE/CRM, working directly with customers to troubleshoots issues within Power Platform/D365 and provide solutions.
The Role
Provide 1st/2nd line support across Dynamics 365 CE/CRM.
Investigate and resolve customer issues within agreed SLAs.
Work with customers to understand and troubleshoot problems.
Support solutions across the wider Power Platform.
Liaise with internal consultants and technical teams where required.
About You
Experience with Dynamics 365 CE/CRM.
Previous experience in a support or consultancy environment.
Experience with supporting Power Platform.
Strong communication and customer-facing skills.
A proactive approach to problem solving.
What's on offer?
Up to £40,000
100% remote working
Private Healthcare
2 paid volunteer days
Excellent development opportunities
Circle Recruitment is acting as an Employment Agency in relation to this vacancy.
Earn yourself a referral bonus if you refer somebody else who fills the role!
We also offer an i Pad if you refer a new client to us and we recruit for them.
Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and Linked In - Circle Recruitment.
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D365 Power Platform Support Consultant - £40,000 UK/Remote in Manchester employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land D365 Power Platform Support Consultant - £40,000 UK/Remote in Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what All The Top Bananas values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Let's not forget to apply directly through the All The Top Bananas website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace D365 Power Platform Support Consultant - £40,000 UK/Remote in Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at All The Top Bananas.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at All The Top Bananas. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
