Business Administration Apprentice in Manchester

To work flexibly to provide a comprehensive Apprenticeship administrative function for the College that will include apprenticeship sign-up paperwork, functional skills management, end point assessment planning, and data input. Key Responsibilities To deliver a high standard of customer service and administrative support for the Apprenticeship team
To ensure that the Apprenticeships Service is of a high quality and fully meets the needs of the customers
To organise and plan apprenticeship inductions with the Recruitment & Compliance Officers to meet ESFA compliance in accordance with the funding rules#
To develop and maintain a high degree of understanding of the Apprenticeship Standards and Assessment Organisations
To ensure that apprenticeship sign-up paperwork is processed correctly and safely stored digitally
To work alongside the administration team and support the Recruitment & Compliance Officers in developing and maintaining high levels of data accuracy, customer service and responsiveness through all aspects of Apprenticeship programme, including Functional Skills processes
To support the Recruitment and Compliance Officers in their vacancy posting and recruitment of candidates
To develop and maintain a high degree of understanding of the Apprentice funding methodology to contribute to constantly improving individual and team performance
To develop and enhance skills and knowledge of the apprenticeship tracking and to maintain our learner management system (Maytas) and other associated software applications to deliver a consistently high level of data accuracy/validity (assessment organisations (AO), Digital Apprenticeship Service (DAS)
To provide administrative support to the Data & Compliance Manager, Apprenticeship Managers and Director of Apprenticeships
To ensure that College standards are worked to and maintained
Ensure continuous development and improvement of personal professional knowledge
Any other duties of a similar level of responsibility may be required..
Skills, Knowledge and Expertise Qualifications Essential Criteria Educated to a minimum of level three qualification
Minimum of level two English and maths qualifications
How Identified : Application Desirable Criteria Level 2 IT Qualification
Qualification in Customer Services
Experience Essential Criteria Administration skills and experience
Experienced in Microsoft Office, Access, Excel or similar
Experience of being multi-skilled and working flexibly in order to respond to changing priorities.
How Identified : Application/Interview Specialist Knowledge Essential Criteria Knowledge and understanding of Apprenticeships
Knowledge of college/provider systems and processes
How Identified : Application/Interview IT Skills Essential Criteria Advanced user of Microsoft applications
Ability to use technology to generate information and improve efficiency
About Hopwood Hall STAFF BENEFITS Career average pension scheme
Free gym membership at our Middleton Campus Sports Arena
Purchase loans for computers and bikes
Staff discount at the Colleges Riverside Salon, Sports Arena and Holiday Clubs
On-site nursery (Rochdale Campus)
Credit union for savings, low cost loans and life assurance
Free on-site parking
On-site Dog Kennels (spaces not guaranteed)
An electric and hybrid car salary sacrifice scheme (with charging points on site)
A cycle to work scheme
Discounted public transport tickets
Generous holiday entitlement (Teaching staff: 53 days, Business Support staff: 35 days (From 1st August 2026) plus bank holidays
Christmas/New Year closure and the opportunity to buy additional holidays
Two Health and Wellbeing days per year
Subsidised bistro and refectory
We are a Further Education College and University Centre offering a range of full and part time courses employing over 600 staff on our campuses in Rochdale and Middleton situated to the north-east of Manchester. We are committed to being a great place to work and have membership status of the Greater Manchester Good Employment Charter. We are a Living Wage employer and an accredited Disability Confident Employer. Our Equality, Diversity & Inclusion statement is designed to ensure that unfair discrimination does not take place in any part of our recruitment process. We are committed to safeguarding and promoting the welfare of all learners and colleagues and we expect all colleagues and volunteers to share this commitment. The college complies with Safer Recruitment guidance in line with Keeping Children Safe in Education and all successful applicants are required to undertake a DBS check and other pre-recruitment checks in line with our Safer Recruitment policy. It is an offence to apply for a regulated role at the College if you are barred from working with children (or vulnerable adults if in a role where this applies). This role is exempt from the Rehabilitation of Offenders Act 1974 and exemption orders 1975, 2013 and 2020.
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