Mental Health Transport Assistant
Location: The Old Stables, Tonbridge Road, Mereworth, Maidstone, ME18 5LR.
Reports To: Deputy Care Operations Manager
Shift Pattern: 4 on 4 off rolling shift pattern.
Salary: Annual Remuneration based on the expected shift pattern would be £27,133.80 per annum based on full time hours.
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If you're looking for a career where every shift makes a genuine difference, we'd love to hear from you. As a Mental Health Transport Assistant , you'll play a vital role in supporting individuals experiencing mental health crises, ensuring they are transported safely, compassionately, and with dignity.
No previous experience is required as full training is provided. We're looking for caring, resilient individuals with excellent communication skills who can remain calm under pressure and are passionate about delivering person-centred care.
This role involves much more than driving. Working as part of a professional crew, you'll support patients detained under the Mental Health Act during hospital transfers, court or prison escorts, community assessments, Section 135 house extractions alongside police and mental health professionals, bed watch services, and supervision within psychiatric suites. You'll help reduce anxiety, use de-escalation techniques, and provide reassurance throughout each journey.
Founded in 2012, Secure Care UK is the UK's only Secure Patient Transport provider accredited to Restraint Reduction Network (RRN) Standards . Our values of Patient First, Respect, Openness, Unity, and Determination underpin everything we do.
What we offer:
Comprehensive induction and specialist training, including de-escalation, physical intervention, First Aid and handcuff training
Career development opportunities, mentoring and funded qualifications
Company pension and refer-a-friend bonus
Health Care Cash Plan (after probation)
Blue Light Card eligibility
Employee Assistance Programme from day one
Full uniform and enhanced PPE
Additional annual leave after two years
Wagestream financial wellbeing platform and employee recognition schemes
Requirements:
Full UK Manual Driving Licence
Minimum 12 months' driving experience preferred
Strong teamwork and communication skills
Resilience, empathy and attention to detail
Enhanced DBS preferred
Due to the nature of the role, flexibility is essential as shifts may overrun depending on patient needs. We do not offer sponsorship and this role is exempt from the Rehabilitation of Offenders Act 1974.If you're ready to build a meaningful career where you can positively impact people's lives every day, apply now and join Secure Care UK.
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