At a Glance
- Tasks: Support customers with CNC programming and deliver engaging technical demonstrations.
- Company: Market-leading engineering business with a focus on advanced manufacturing technology.
- Benefits: Competitive salary, excellent benefits, ongoing training, and career progression.
- Other info: Exciting opportunity for growth in a supportive and innovative environment.
- Why this job: Combine your engineering skills with customer interaction in a dynamic role.
- Qualifications: Proven CNC programming experience and strong communication skills required.
The predicted salary is between 40000 - 44567 £ per year.
Location: Luton
Salary: £36,000 + Car and other excellent benefits
Job Type: Full-Time | Permanent
Are you a technically minded engineer with excellent customer-facing skills? Do you enjoy demonstrating advanced manufacturing technology, delivering training, and helping customers get the very best from their equipment? If so, we have an exciting opportunity to join a market-leading engineering business.
As a Technical Support Engineer, you will play a key role in supporting customers, sales teams, and internal stakeholders by delivering technical demonstrations, training, and ongoing product support. This is a varied position that combines hands-on engineering, CNC programming, customer interaction, and technical problem-solving.
Key Responsibilities- Deliver professional machine and software demonstrations to prospective customers.
- Program and operate CNC machinery to produce customer-specific demonstrations and showcase equipment capabilities.
- Provide operator and programming training on a range of advanced manufacturing equipment.
- Prepare and maintain demonstration machinery and showroom facilities to a high standard.
- Deliver remote technical support, diagnosing and resolving customer operator and programming queries.
- Accurately document customer issues and technical support activities.
- Develop engaging demonstrations that highlight machine performance, productivity, and customer applications.
- Carry out time studies and provide productivity and process improvement recommendations.
- Support the sales team with technical expertise throughout the sales process.
- Assist with tooling and application support where required.
- Support internal training initiatives for colleagues and technical staff.
- Proven experience programming CNC machinery is essential.
- Strong knowledge of CNC programming (offline and/or conversational programming experience is advantageous).
- Experience working with advanced manufacturing or sheet metal processing equipment.
- Strong understanding of machine operation, manufacturing processes, and production techniques.
- Excellent communication and presentation skills with a customer-focused approach.
- Comfortable delivering training to customers with varying levels of experience.
- Ability to troubleshoot technical, operational, and programming issues both remotely and on-site.
- Organised, proactive, and able to manage multiple priorities.
- Full UK driving licence.
- Competitive salary.
- Excellent company benefits package.
- Ongoing technical training and professional development.
- Opportunity to work with cutting-edge manufacturing technology.
- A varied role combining technical support, CNC programming, customer engagement, and engineering expertise.
- Clear opportunities for career progression within a well-established engineering business.
If you're an experienced CNC Programmer looking to move into a more customer-focused technical role, or an established Technical Support Engineer seeking your next challenge, we'd love to hear from you. Apply today to find out more.
Technical Support Engineer (CNC Programming) in Luton employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer (CNC Programming) in Luton
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Support Engineer (CNC Programming) role you’re after at All The Top Bananas.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at All The Top Bananas a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at All The Top Bananas.
✨Apply Through Company Websites
When you spot a role like Technical Support Engineer (CNC Programming) at All The Top Bananas, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Technical Support Engineer (CNC Programming) in Luton
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Technical Support Engineer (CNC Programming), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at All The Top Bananas a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to All The Top Bananas specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Core Engineering Principles
Before heading into the interview with All The Top Bananas, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like All The Top Bananas want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
