Workforce Planning & Metrics Advisor in London

The role involves supporting the delivery of Strategic Workforce Planning across the organisation. You will help transform workforce data into clear, actionable insights that support strategic decision making. This includes analysing workforce information, producing reports and dashboards, identifying emerging trends, and developing workforce plans to address challenges and anticipate future needs.

Using tools such as Excel, Power BI, and other analytical platforms, you will maintain high-quality workforce information, develop reporting solutions, and support continuous improvements in workforce planning processes. Collaboration with colleagues across the People team and wider organisational teams is essential to build a strong understanding of workforce priorities and contribute to innovative workforce planning solutions.

This role is ideal for someone who enjoys working with data, solving problems, and communicating complex information in a simple and engaging way. Your contributions will directly support the organisation's ability to plan for the future.

As an organisation, we support flexible working. You will be contracted to the nearest NRW office to your home, and a suitable hybrid working pattern will be agreed upon appointment.

About us: The Strategic Workforce Planning team is a newly formed function within Talent and Resourcing, created to help shape the future workforce of the organisation. Our purpose is to provide workforce intelligence, analysis, and planning expertise that enables the organisation to understand its current workforce, anticipate future needs, and respond effectively to changing demands.

What you will do:

• Support the delivery of Strategic Workforce Planning activities by preparing workforce information and contributing to planning output.
• Assist in maintaining workforce planning tools and approaches to support consistent planning across the organisation.
• Contribute to workforce planning cycles, including supporting workshops, stakeholder engagement activity, and follow-up actions.
• Work with colleagues to identify emerging workforce themes, risks, and priorities.
• Produce clear and accessible reports, dashboards, and summaries to support all Strategic Workforce Planning activity.
• Use statistical tools such as Excel, Power BI, and Minitab to analyse data, creating dashboards and reports for organisational specialists and leaders.
• Identify trends and patterns and provide recommendations to improve people policies and practices.
• Translate workforce information into meaningful insight that can inform strategic workforce plans.
• Support the development of regular workforce reporting and planning outputs.
• Maintain workforce information and ensure it is accurate, up to date, and aligned with organisational standards.
• Support the review and improvement of workforce information and reporting processes.
• Work with colleagues to resolve information issues and improve consistency and reliability.
• Contribute to guidance and documentation that supports effective use of workforce planning.
• Identify opportunities to improve workforce planning solutions, tools, and ways of working.
• Support research and gathering of information relating to workforce trends, skills, and organisational priorities.
• Provide guidance to colleagues on understanding and using workforce information and reports.
• Build effective working relationships across the organisation.
• Support collaboration between workforce planning, HR, and people-related teams.
• Undertake health and safety duties and responsibilities appropriate to the post.
• Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy.
• Be committed to your own development through the effective use of your personal development plan.

Your qualifications, experience, knowledge, and skills:

• Degree in a relevant subject or a good grounding in data management or computer science.
• CIPD qualified (Level 5 Intermediate)/Associate Member of the CIPD or equivalent level professional qualification or experience in workforce planning.
• Experience of working with information, reporting, or analysis in a professional environment.
• Ability to interpret information and present clear, practical insight to support decision making.
• Knowledge and experience of using statistical packages for analysing data and able to present findings (Excel, SPSS, SAS, Power BI, Miro, etc).
• Good communication skills, with the ability to explain complex information in a clear and accessible way.
• Ability to work effectively in a team-oriented environment while supporting managers on strategic workforce planning.

Welsh Language level requirements: Essential: Level A1 - Entry level. Please note if you do not meet the A1 requirement, NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.

Additional Information: Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. Natural Resources Wales is unable to offer visa sponsorship for this position.

Benefits: This role will offer a range of benefits, including:

• Civil Service Pension Scheme offering employer contributions of 28.97%.
• 28 days annual leave, rising to 33 days.
• Generous leave entitlements for all your life needs.
• Commitment to professional development.
• Health and wellbeing benefits and support.
• Weekly wellbeing hour to use as you choose.

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive.

We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on a variety of topics, stay current in their field, and continue to learn as their career progresses.

We are a bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop, and use their Welsh language skills.