UK Engineering Manager in London

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

About JLL - We're JLL - a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

What this job involves:

• The UK Engineering Manager involves both day-to-day facilities coordination and management of multiple ad-hoc projects for the client's corporate facilities, including critical environments.
• Establish relationships with client Site Leads, Area and Regional FM managers, and business partners such as EHS leads, IT to establish trust and credibility in the delivery of IFM services.
• Resolve Hard services FM issues at sites under purview, escalating when needed.
• Develop the team's existing skills and add new competencies to enhance service and drive opportunities for more self-performance.
• Drive performance as measured by client's Key Performance Indicators.
• Manage subcontractors and suppliers to deliver goods and services against contracts and expectations.
• Drive and promote safety culture within the portfolio including subcontractors, suppliers and visitors.
• Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.
• Support in the implementation of short and long-term projects for the client as requested.
• Import JLL best practices in the interest of exceeding client goals and expectations.
• Conduct gap analyses of full sites PPM schedule against site assets.
• Review of as-built against design for office area.
• Procurement of goods and services for client's buildings utilizing Jones Lang LaSalle sourcing teams.
• Project Management during built-out phases, liaising with architects/landlords, organizing work schedules, etc.
• Establishing and operating the information systems necessary for effective scheduling and recording of contract work.
• Processing and controlling of invoices and work orders, opening and monitoring budgets in the financial system (Oracle), preparing and updating forecasts.
• Supporting the sites with failures and remediation of engineering items.
• Developing, implementing and maintaining JLL's practices across all engineering disciplines to meet client and engineering services legislative requirements.
• Coordinate the appointment of authorised Persons for respective fields (Electrical, confined space etc.).
• Full understanding of Technical budget across region.
• Oversight and support for All Operations - providing real support (on-site and remote) to all engineering operations managed by JLL.
• Assisting with issue resolutions.
• Supporting recruitment activities.

Operational Excellence:

• SLA & KPI tracking systems (PPM and Critical PPM compliance measurement).
• Response time to Service Requests within the Client's severity requirements.
• Measure preventative maintenance compliance on a monthly basis for Facility assets.
• Measure preventative maintenance compliance on a monthly basis for critical equipment such as MDF, IDF rooms and others.
• Compliance with local Health and Safety regulations.
• Customer Satisfaction.
• Pursue continuous improvement.

To apply you need:

• Ability to work in a collaborative Team environment.
• Vendor/contract management.
• Decision making / complex problem solving.
• Excellent verbal & written communication.
• High level of IT literacy.
• Technical qualified professional engineer.
• Multi-discipline experience.
• Strong communication skills.
• Assertiveness.
• Practical experience in Hard Services contract delivery.
• Demonstrates a good working knowledge of buildings services installations including HVAC / Electrical and other technical systems.
• Experience in maintaining engineering environments and providing hard services.
• Ideally 6 years + exposure in Facilities Management role within a large commercial organization.
• Experience of owning facilities contracts and supplier/contractor management.
• Qualified in Electrical/Mechanical Engineering.
• Quality Management knowledge and experience desirable.
• Degree qualified in appropriate discipline (e.g. Mechanical / Electrical / Building systems Engineering) preferred.
• Desirable - Authorising engineer for High Voltage, Confined space and Pressure Systems working.
• CIBSE affiliation desirable.

What you can expect from us:

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.