Trainee End User Computing Engineer in London

With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT, delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations.

We are hiring a Trainee EUC Provisioning and Hardware Technician to join our Service Operations team in Guernsey. If you are the kind of person who enjoys building PCs, fixing tech issues, figuring out why something is not working, or just genuinely loves hardware and IT, this could be a brilliant first step into a long-term technology career.

This role is based within our custom-built repair centre in Guernsey, where you will gain hands-on experience supporting PC deployments, hardware repairs, imaging, and device configuration across a variety of customer environments. You do not need years of experience. What matters most is enthusiasm, curiosity, reliability, and a real interest in technology.

What you will be doing:

• Supporting the setup, imaging, deployment, and repair of PCs and workstations
• Configuring Windows operating systems and applications
• Assisting with hardware diagnostics, repairs, and rebuilds
• Delivering and installing hardware across States of Guernsey sites
• Troubleshooting deployment and imaging issues
• Maintaining accurate records and asset information
• Working closely with internal teams and third-party IT providers
• Helping maintain a professional and organised repair environment

Hours: 36 hours per week, Monday to Friday - hours to be agreed locally.

Skills and Experience Required:

• A strong interest in IT hardware and troubleshooting
• Basic understanding of Windows operating systems and PC components
• Good communication and problem-solving skills
• A willingness to learn and develop technical skills
• Someone who works well independently and within a team
• A full driving licence and access to a vehicle
• Experience with tools such as Intune, SCCM, or MDT would be useful, but it is not essential. Training and support will be provided.

We value candidates with AI literacy individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business.

This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately.

Benefits:

• Flexible working options
• 33 days holiday including bank holidays
• Holiday purchase scheme
• Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
• 2 paid days off per year for voluntary work to support our local communities
• Staff Reward Scheme
• Pension scheme
• Life assurance 4 x salary
• Sponsorship for professional development and memberships
• Employee Assistance Programme, including financial wellbeing support
• Mental health first aider support programme
• Cycle2work scheme
• Discounted Gym Membership
• Eye care voucher scheme
• Free flu vaccinations
• Employee social events and recognition activities throughout the year
• HP Employee discount programmes
• Mobile phone discounts

Why Join Apogee:

At Apogee, our values Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them.

Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer, we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.

We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955; we are committed to making your experience inclusive and accessible.

We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.

Our award-winning customer service speaks for itself; take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation.

Our application form is quick and easy no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.