At a Glance
- Tasks: Support customers through important decisions with empathy and expert guidance.
- Company: Fast-growing, purpose-driven tech business in Central London.
- Benefits: Competitive daily rate, holiday accrual, and potential for extension.
- Other info: Join a supportive team culture with real progression opportunities.
- Why this job: Make a genuine impact on people's lives every day.
- Qualifications: Natural communicator with experience in sales or advisory roles.
The predicted salary is between 22950 - 28050 £ per year.
Location: Central London
Daily rate: £115.38 per day + holiday accrual
Job Type: Monday - Friday office based
Hours: 8:45am- 5:30pm
Duration: 3 Months (with possibility to extend)
Looking for a role where you can genuinely make a difference to people's lives? This is more than customer service. You'll support people through important, often emotional decisions, providing clarity, reassurance, and expert guidance when they need it most. Joining a fast-growing, purpose-driven tech business, you'll own the full customer journey from first conversation to completion. You'll combine empathy with commercial awareness to help customers make confident decisions.
What You'll Do
- Support customers via phone, email, and chat
- Lead consultative, human conversations (no scripts)
- Guide decisions with empathy and commercial awareness
- Own the end-to-end customer journey
- Deliver against targets for conversion and satisfaction
- Help improve the customer experience as you go
What We're Looking For
- A natural communicator who builds trust quickly
- Experience in sales, service, or advisory roles
- Target-driven with a customer-first mindset
- Calm, resilient, and organised under pressure
- Proactive, positive, and solutions-focused
Why Join?
- High-growth, mission-led company
- Real progression and development opportunities
- Supportive, collaborative team culture
- Make a genuine impact every single day
Temporary Customer Success Specialist in London employer: All The Top Bananas
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