At a Glance
- Tasks: Engage potential clients and manage cases from start to finish.
- Company: Join a forward-thinking professional services firm with a proud history.
- Benefits: Enjoy a competitive salary, pension scheme, and professional development opportunities.
- Other info: Dynamic, supportive workplace culture in central London.
- Why this job: Make a real difference while building strong client relationships.
- Qualifications: Previous telesales or case management experience is preferred.
The predicted salary is between 30000 - 30000 £ per year.
Join our team as a Telesales Case Manager – enjoy a competitive £30k salary, career growth opportunities, and a supportive, professional working environment.
Fraser & Fraser is a well-established, forward-thinking professional services firm with a proud history of delivering exceptional results. Specialising in probate genealogy and asset recovery, we combine expert knowledge, cutting-edge technology, and a collaborative approach to ensure the highest level of service. Our dedicated team works closely with clients across the UK and internationally, delivering solutions with integrity, precision, and care.
The Role
We are seeking a motivated and results-driven Telesales Case Manager to join our team. You will play a key role in engaging potential clients, managing cases from initial contact through to resolution, and ensuring every interaction reflects our high standards.
Key Responsibilities:
- Make outbound calls to potential clients to introduce our services
- Manage assigned cases, from first enquiry to completion
- Maintain accurate and up-to-date case records
- Build strong client relationships through professional communication
- Liaise with solicitors, beneficiaries, and other stakeholders
- Meet and exceed agreed sales and performance targets
- Follow company processes and compliance guidelines
Benefits
- Central London location
- Competitive salary package
- Company pension scheme
- Cycle to work scheme
- Sick pay
- Company events and training opportunities
- Supportive, collaborative workplace culture
- Opportunity to work on a high-impact project
- Professional development opportunities
The Ideal Candidate
You will be a confident communicator with excellent organisational skills, able to manage multiple cases while building positive client relationships.
About you:
- Has previous telesales, case management, or account management experience
- Our current database is SAP, experience with this platform would be beneficial
- Thrives in a target-driven environment
- Possesses excellent verbal and written communication skills
- Is confident using CRM systems and Microsoft Office
- Has a proactive and solution-focused approach
- Can work independently and as part of a team
If you're ready to take on a challenging yet rewarding role with a company that makes a real difference, we'd love to hear from you.
How to apply for the role:
If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.
You must be authorised to work in the UK. No agencies please.
Telesales Case Manager in London employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Telesales Case Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Case Manager at All The Top Bananas, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including All The Top Bananas. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Case Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Case Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for All The Top Bananas:When writing your cover letter, make sure to tailor your message specifically for All The Top Bananas. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at All The Top Bananas
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show All The Top Bananas that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show All The Top Bananas that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with All The Top Bananas’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
