At a Glance
- Tasks: Manage property-related matters and ensure client satisfaction through expert advice.
- Company: Join JLL, a global leader in real estate services and investment management.
- Benefits: Competitive pay, career growth, and a supportive work environment.
- Other info: Dynamic team culture with opportunities for mentorship and professional development.
- Why this job: Shape the future of real estate while making a positive impact on communities.
- Qualifications: RICS qualification and 5 years' experience in commercial property management.
The predicted salary is between 31500 - 38500 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
About JLL: We're JLL - a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 115,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.
What this job involves:
- Serve as the primary point of contact for clients, managing all property-related matters and ensuring JLL operates within delegated authority, in line with business plans and client instructions.
- Lead regular communications with occupiers, providing expert advice and guidance on the day-to-day operations of the buildings.
- Demonstrate in-depth understanding of occupiers' lease terms, focusing on estate management implications and the client's service provision obligations.
- Take responsibility for data integrity within the assigned region, ensuring accuracy and completeness of all property-related information.
- Oversee financial management of properties, including preparation and monitoring of service charge budgets, quarterly variance reporting, and service charge reconciliation adhering to agreed accounting practices.
- Manage and authorize purchase orders and invoices through the JLL Yardi Voyager system, in accordance with agreed limits and financial protocols.
- Develop and maintain high-quality health and safety arrangements, collaborating with key client stakeholders and third parties to ensure compliance with service contracts and industry standards.
- Lead the review and addressing of risks identified in independent Risk Assessments, overseeing JLL's audit process and Site Compliance inspections.
- Manage the submission of insurance claims related to on-site incidents, coordinating with insurers and loss adjusters as needed.
- Ensure efficient and cost-effective delivery of reactive maintenance and day-to-day services, optimizing property performance.
- Take responsibility for all routine correspondence, utilizing and improving standard documents and templates as appropriate.
- Proactively monitor and manage vacant/void properties in accordance with management contracts and industry best practices.
- Identify and implement cost-saving measures across JLL operations, client services, and supplier relationships, focusing on efficiency improvements and innovative service delivery methods.
- Collaborate with the Facilities Manager to ensure all property supplies and services are procured in line with JLL's procurement program, balancing quality and cost-effectiveness.
- Lead the seamless transition of individual properties into the management portfolio, ensuring continuity of service and client satisfaction.
To apply you need to be / have:
Essential:- RICS qualification
- Minimum of 5 years' experience in commercial property and asset management, including advanced service charge management
- Proven track record in client relationship management and stakeholder engagement
- Extensive experience with Yardi Voyager or comparable property management platforms
- Strong analytical skills with the ability to interpret complex financial data and produce high-quality reports
- Excellent verbal and written communication skills, with the ability to present to senior stakeholders
- Demonstrated ability to lead projects and mentor junior team members
- Valid UK driving license and access to a car for business use
- Experience across multiple asset classes
- Knowledge of sustainability practices in property management
- Additional professional qualifications or specializations relevant to property management
What you can expect from us: We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay.
Location: On-site - London, GBR
Senior Surveyor in London employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Senior Surveyor in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like All The Top Bananas.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like All The Top Bananas? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit All The Top Bananas's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Senior Surveyor in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Senior Surveyor role at All The Top Bananas, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at All The Top Bananas
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where All The Top Bananas operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to All The Top Bananas. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at All The Top Bananas.
