At a Glance
- Tasks: Drive growth by managing relationships and overseeing corporate credit portfolios.
- Company: Dynamic banking institution focused on commercial and SME sectors.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Onsite role with opportunities for continuous improvement and career advancement.
- Why this job: Join a key role in expanding partnerships and making impactful business decisions.
- Qualifications: 5+ years in relationship management with strong commercial lending experience.
The predicted salary is between 47250 - 57750 £ per year.
Location: London
Employment Type: Permanent | Full-Time
Salary: Up to £70,000
Working Pattern: Onsite - 5 days per week (no hybrid working)
About the Role
We are seeking an experienced Senior Relationship Manager (Intermediary) to drive profitable growth across the Commercial and SME portfolio through a strong intermediary-led business model. This role is responsible for originating new business, managing existing intermediary relationships, and overseeing a diverse corporate credit portfolio while maintaining high standards of risk management, service delivery, and regulatory compliance.
Reporting to the Head of Islamic Banking & Intermediary Business, the successful candidate will play a key role in expanding intermediary partnerships, identifying early warning signals within portfolios, and maximising profitability through value-added solutions.
Key Responsibilities
- Relationship Management & Business Development
- Manage and grow relationships with commercial clients ranging from SME to Corporate.
- Develop and maintain strong partnerships with intermediaries to generate new business opportunities.
- Drive revenue, asset growth, and cross-selling opportunities across commercial, FI, and private banking products.
- Execute a structured calling and meeting programme to identify customer needs and deliver tailored solutions.
- Corporate Portfolio & Credit Management
- Manage a portfolio of corporate credit accounts with varying turnover and exposure levels.
- Prepare and review credit proposals, including detailed balance sheet, income statement, and cash flow analysis.
- Monitor account performance, payment behaviour, and portfolio health.
- Conduct regular client visits to strengthen relationships and enhance account profitability.
- Monitoring, Reporting & Documentation
- Ensure facility documentation and account records remain accurate and up to date.
- Monitor credit utilisation, business volumes, TR maturities, and PAD retirements.
- Provide regular MIS and performance updates to senior management.
- Remedial & Risk Management
- Identify early warning indicators and proactively escalate concerns.
- Follow up on overdue accounts and coordinate transfer to Recovery where required.
- Provide full documentation and ongoing support to recovery teams.
- Team Development & Leadership
- Advise and guide Assistant Relationship Managers on routine and complex matters.
- Line-manage junior support staff and Relationship Support Officers where applicable.
- Support team development through coaching, feedback, and performance management.
- Customer Service & Stakeholder Engagement
- Act as a key point of contact for intermediaries and clients, ensuring timely and effective responses.
- Handle complex customer queries and complaints professionally.
- Ensure customer data accuracy and compliance with internal procedures.
- Represent the organisation positively with clients, intermediaries, and internal stakeholders.
- Projects & Continuous Improvement
- Contribute to special projects and initiatives as assigned.
- Identify process gaps and recommend improvements to enhance efficiency and control.
- Participate actively in team meetings, training, and professional development.
- Regulatory & Conduct Responsibilities
- Comply with all FCA and PRA Conduct Rules and Certification Regime requirements.
- Act with integrity, skill, care, and diligence at all times.
- Ensure effective control, compliance, and oversight within areas of responsibility.
- Promote fair customer outcomes and sound market conduct.
Experience & Qualifications
- Minimum 5 years' experience in a Relationship Manager or Senior Relationship Manager role within banking.
- Strong background in commercial lending, intermediary banking, and portfolio management.
- Proven experience in credit analysis, customer relationship management, and negotiation.
- Line management experience preferred.
- Commitment to ongoing Continuing Professional Development (CPD) and regulatory training.
Key Skills & Competencies
- Commercial and SME Banking Expertise
- Intermediary Relationship Management
- Credit & Financial Analysis
- Regulatory & Conduct Risk Awareness
- Negotiation & Stakeholder Engagement
- Customer Service Excellence
- Strong Numerical & Financial Acumen
Senior Relationship Manager - Intermediary in London employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Senior Relationship Manager - Intermediary in London
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We think you need these skills to ace Senior Relationship Manager - Intermediary in London
Some tips for your application 🫡
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✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with All The Top Bananas.
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Before your interview, reach out to current or former All The Top Bananas employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
