At a Glance
- Tasks: Manage diverse claims from start to finish, ensuring effective communication and resolution.
- Company: Gallagher Bassett, a people-first company dedicated to making a difference.
- Benefits: Competitive pay, comprehensive benefits, career development, and a supportive culture.
- Other info: Flexible work arrangements and a commitment to inclusivity.
- Why this job: Make a real impact while helping clients navigate challenging moments.
- Qualifications: Experience in handling property and liability claims, strong communication skills.
The predicted salary is between 34650 - 42350 £ per year.
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership and that's exactly what you'll find here.
Are you ready to take on a dynamic role in claims management? Join Gallagher Bassett as a Casualty Claims Adjuster, where you'll manage a diverse caseload of claims from start to finish. This is an exciting opportunity to work with a variety of client types, including property, public liability, and employers' liability injury claims, while delivering exceptional service and making a real difference in moments that matter.
As a Casualty Claims Adjuster, you'll play a key role in managing claims and ensuring effective communication with clients. Your responsibilities will include:
- Managing a caseload of claims from start to finish, including property, public liability, and employers' liability injury claims.
- Responding to phone calls and email queries within agreed service levels.
- Proactively managing claims to ensure timely and effective resolution.
- Assessing policy cover and making prompt, effective decisions.
- Communicating decisions clearly and professionally, both verbally and in writing.
- Ensuring compliance with Gallagher Bassett procedures and client service level agreements.
- Maintaining accurate and thorough data records and adhering to file management best practices.
- Assisting colleagues with office duties and sharing knowledge to support team development.
About You:
- Proven experience handling property claims, public liability, and employers' liability injury claims with a handling authority up to £50,000.
- Previous phone-based customer service experience, ideally within the insurance industry.
- Strong problem-solving skills and the ability to think outside the box to resolve issues.
- Excellent written and verbal communication skills, with the ability to explain decisions clearly.
- Proficient computer skills and experience with case management systems.
- A self-motivated and adaptable approach, with the ability to work independently and as part of a team.
- Eligible to work in the UK.
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. We offer competitive compensation, comprehensive benefits programs designed to support your well-being, career development opportunities, and a collaborative, people-first culture with accessible leadership.
Gallagher is dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities.
Senior Casualty Adjuster in London employer: All The Top Bananas
Gallagher Bassett is an exceptional employer that prioritises the well-being and growth of its employees. With a strong emphasis on teamwork, career development, and a people-first culture, you will find yourself in an environment that not only values your contributions but also supports your professional journey. Located in the UK, this role offers the unique opportunity to engage in meaningful work that has a global reach while making a local impact, all within a collaborative and inclusive workplace.
