At a Glance
- Tasks: Support the sales team by managing customer orders and queries in a fast-paced environment.
- Company: Join Prinova, a global leader in ingredient solutions with a commitment to innovation.
- Benefits: Enjoy personal growth, health cash plan, gym membership, and flexible pay options.
- Other info: Dynamic role with opportunities for professional development and career advancement.
- Why this job: Be a key player in enhancing customer experiences and driving business success.
- Qualifications: Fluency in English and French, with strong communication and Excel skills required.
The predicted salary is between 40000 - 50000 £ per year.
Hybrid - 2 to 3 office days in London office.
Unlock your potential with Prinova. We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world's best-known food, beverage, and nutrition brands. Our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customised Services. Our global network of colleagues delivers sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader.
As our business continues to grow, and our geographical reach widens, our customers' experience of dealing with us is more important than ever. As part of a busy team, you will be responsible for supporting the commercial team on the daily execution of the core duties detailed below. You will be a key figure in the customer service experience, with direct contact to both clients and suppliers.
The successful candidate will need to be very comfortable with working in a fast-paced and constantly evolving commercial environment. Excellent business communication skills are a must, as is being self-motivated, and being able to multi-task - all while maintaining a high level of accuracy. It is important to be able to work across simultaneous projects, often under pressure.
What's in it for you:
- Personal growth, including training and development opportunities
- Health Cash Plan
- Subsidised gym membership
- Discretionary Bonus
- Access to flexible pay with Aslan
What to expect:
- Taking, confirming and inputting customer orders.
- Monitoring customers and liaising closely with commercial, logistics and quality departments.
- Inputting purchase orders.
- Dealing with customer queries and responding in a timely manner.
- Sending requested quality documents to customers and liaising with the Quality team when necessary.
- Sending product samples to customers when required, including handling samples in the office or coordinating with warehouses.
- Sending price quotes to customers, liaising with the Product Management team and collecting necessary information.
- Assisting with lead qualification.
- Arranging and following up on samples.
- Logging opportunities and quotes in the CRM system.
- Supporting Sales Reps with follow ups on open quotes, opportunities and sample requests.
- Updating CRM data to ensure Sales Reps have accurate and up to date information.
- Assisting with the preparation of tender documents or contract renewals.
- Acting as the first point of contact for internal requests on behalf of the sales team.
- Ensuring Sales Reps are informed of any customer issues, delays or operational changes.
- Liaising with the Finance team on the creation of new customers and the updating / uplifting of credit limits.
- Monitoring shipments to customers when necessary and ensuring high levels of customer service.
- Reviewing and controlling stock levels for key accounts, ensuring sufficient inventory for contracts.
- Producing reports for senior managers.
- Making travel arrangements for senior managers and as required, for members of the commercial team.
Does this sound like you:
- Fluency in English and French is essential.
- Proven experience in a commercial, sales support, or analytical role.
- Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
- Excellent communication, interpersonal, and customer service skills (internal and external).
- Advanced Excel proficiency (e.g. pivot tables, VLOOKUP, formulas); Power BI or similar BI tools are highly desirable.
- Sound understanding of CRM and/or ERP systems and their functionalities.
- Confident interpreting data and providing actionable insights to support commercial teams.
- Professional, proactive, and results-driven with a strong business acumen.
- Able to work under pressure, meet deadlines, and adapt to an evolving business environment.
- Commitment to customer service (internal and external).
Interested? We would love to hear from you. Click apply and you will be taken to our careers page where you can complete your application.
Sales Support Specialist - French Speaker in London employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Specialist - French Speaker in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Specialist - French Speaker at All The Top Bananas, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including All The Top Bananas. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Specialist - French Speaker. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Specialist - French Speaker in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for All The Top Bananas:When writing your cover letter, make sure to tailor your message specifically for All The Top Bananas. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at All The Top Bananas
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show All The Top Bananas that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show All The Top Bananas that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with All The Top Bananas’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
