At a Glance
- Tasks: Lead a team in delivering top-notch repairs and maintenance services.
- Company: Join a dynamic property services team focused on customer satisfaction.
- Benefits: Competitive salary up to £42,047 and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement and a supportive team environment.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in supervising repairs and strong customer service skills required.
The predicted salary is between 40000 - 50000 £ per year.
Repairs Supervisor Burton Upon Trent Up to £42,047 Are you an experienced repairs and maintenance professional with a passion for leading teams, delivering excellent customer service, and achieving high-quality results?
If so, we'd love to hear from you.
We are looking for a proactive and motivated Repairs Supervisor to join our Property Services team.
This is an exciting opportunity to play a key role in delivering an efficient, customer-focused responsive repairs service across our homes.
About the Role Reporting to the Repairs Manager, you will be responsible for supervising repairs and maintenance works across our housing stock, ensuring work is delivered safely, efficiently, on time, and to the highest standards.
You will lead and support a team of operatives, apprentices, and subcontractors, providing day-to-day supervision, performance management, coaching and technical guidance.
You'll work closely with colleagues across Property Services to ensure resources are effectively planned and customer expectations are consistently met.
As a customer-facing supervisor, you'll also be a key point of contact for residents, helping to resolve issues, manage complaints, and ensure a positive customer experience throughout the repairs process.
Key Responsibilities Lead and supervise responsive repairs and maintenance activities across our housing stock.
Manage, motivate and develop a team of operatives.
Carry out site inspections, quality checks, risk assessments and toolbox talks.
Ensure works are completed safely, efficiently and to the required standards.
Monitor productivity, performance and service targets, taking corrective action where required.
Coordinate labour resources and support effective scheduling of work.
Manage subcontractors and suppliers, ensuring value for money and quality outcomes.
Investigate service failures, delays, complaints and insurance claims.
Maintain accurate records, reports and audit trails using IT systems.
Support continuous service improvement through customer and stakeholder feedback.
Contribute to emergency response arrangements and provide supervisory cover across teams when needed.
About You We're looking for someone who can combine strong technical knowledge with excellent leadership and communication skills.
You will have: Experience supervising repairs, maintenance or construction-related teams.
Strong knowledge of responsive repairs and property maintenance.
Experience managing performance, productivity and quality standards.
Excellent customer service and problem-solving skills.
The ability to plan workloads and manage competing priorities.
Experience conducting site inspections and health and safety risk assessments.
Confidence in managing subcontractors and controlling service delivery.
Good IT skills and experience maintaining accurate records and reports.
The ability to build positive working relationships with colleagues, customers and contractors.
A full UK driving licence and access to a vehicle.
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Repairs Supervisor in London employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Repairs Supervisor in London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Repairs Supervisor in London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch All The Top Bananas's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at All The Top Bananas. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at All The Top Bananas
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at All The Top Bananas.
