Regional Engineering Manager in London

Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution.

What this job involves:

The Regional Critical Engineering Manager is responsible for achieving 100% uptime of critical engineering assets across JLL-managed portfolio in the UK and Europe. This role acts as the Authorising Engineer (AE) across UK & Europe for all critical systems, managing technical performance, service delivery, and operation for critical infrastructure assets & systems. Responsibilities include:

• Site audits, integrated system testing/building shutdowns, training and competencies of the engineering team.
• Ensuring contractors deliver services to the required standards and maintain compliance.
• Acting as the SME for all critical infrastructure through the portfolio.

What your day-to-day will look like:

• Liaison and management of sub-contractors for critical systems across multiple sites.
• Ensuring access is arranged, change requests (CR) are in place, and Authority to Work (ATW)/Permit to Work (PTW) documentation is submitted and approved.
• Reviewing service reports for critical systems, ensuring Purchase Management Codes (PMC) are raised, and works are completed within SLA.
• Conducting regular site visits across UK and European locations to physically verify that assets are being serviced and maintained correctly.
• Challenging substandard work quality and enforcing contractual compliance with underperforming service providers.
• Conducting integrated system testing across all critical buildings.
• Providing technical guidance and support for sub-contractor management across the regional portfolio.
• Overseeing management of critical plant and safety systems across multiple buildings.
• Ensuring delivery of critical and life safety engineering maintenance, repairs, and corrective actions within contractual KPIs.
• Conducting hands-on technical assessments of equipment condition and maintenance standards during site visits.
• Validating contractor maintenance records against actual asset condition.
• Maintaining sufficient critical spare parts inventory strategies across the region.
• Implementing and maintaining relevant system processes, Emergency Operating Procedures (EOPs), and Standard Operating Procedures (SOPs).
• Conducting regular site audits to verify critical assets are being serviced and maintained to required standards.
• Performing AE (Authorised Engineer) audits annually as minimum across the regional portfolio.
• Identifying gaps in preventative maintenance programmes and implementing corrective actions.
• Completing and submitting reports on critical systems performance across the region.
• Providing regular system overviews covering regional portfolio.
• Overseeing operational training and development aligned with Authorised Person (AP) duty requirements across the region.
• Providing technical mentorship and guidance to site-based engineering teams.
• Ensuring AP document registers are maintained, and all AP training is up to date.
• Reviewing associated critical works across the region to ensure adherence to JLL safety systems.
• Ensuring all critical assets comply with statutory regulations and industry standards across UK and European markets.
• Reviewing and approving method statements, risk assessments (RAMS), and POWRA documentation.
• Assessing and approving switching schedules for critical systems.
• Providing IST (Integrated Systems Testing) support and project management.
• Regularly reviewing and optimising critical system management processes across the regional portfolio.
• Identifying and implementing best practices for critical asset maintenance and safety.

Required Skills and Experience:

Essential Qualifications:

• Served a recognised apprenticeship with electrical bias.
• High Voltage/Low Voltage complex systems Authorized Person certification.
• NEBOSH/IOSH or other recognised H&S training.
• L8 Water Hygiene experience required.
• Previous relevant authorising engineer experience.

Essential Experience:

• 3+ years working in a similar role (ideally in critical facilities managing teams of multi-skilled engineers and 3rd party contractors).
• Working to a Planned Preventative and Reactive maintenance regime.
• Proven track record managing multiple high-value contracts across wide geographical areas.
• Extensive experience managing ISTs and holding contractors accountable for performance.
• Hands-on technical background with ability to assess asset condition and maintenance quality.

Essential Skills:

• Able to work under pressure.
• IT literate with Microsoft Office.
• Able to work under own initiative.
• Strong leadership presence with ability to challenge and influence at all levels.
• Excellent stakeholder management and client-facing communication skills.
• Commercial awareness with ability to balance technical excellence and cost control.

Travel Requirements:

• Extensive travel required: time spent visiting sites across UK and Europe.
• Must hold valid passport and be willing to travel at short notice.
• Occasional overnight stays and weekend work may be required during critical incidents.
• Valid UK driving license essential.

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!