At a Glance
- Tasks: Manage referrals and assessments for individuals with learning disabilities and complex needs.
- Company: A leading specialist care provider in the North West.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with travel across Lancashire, Greater Manchester, and Cheshire.
- Why this job: Make a real difference in people's lives by ensuring suitable placements.
- Qualifications: Experience in learning disability services and strong assessment skills required.
The predicted salary is between 45000 - 45000 £ per year.
Salary: £40,000 - £45,000 per annum, depending on experience
Location: Lancashire, Greater Manchester and Cheshire
Working pattern: Flexible, based on business needs, with regional travel, head-office and service visits, and some home working.
We are recruiting an experienced Referrals & Assessments Manager for a specialist care provider supporting people with learning disabilities, autism, mental health conditions and other complex needs. Operating residential care and supported-living services across the North West, the organisation provides person-centred support designed to promote independence, choice and positive outcomes.
The role involves managing referrals from initial enquiry through to assessment and admission, ensuring that prospective placements are appropriate, carefully planned and centred around each individual's needs. This is a varied, hands-on position involving travel throughout Lancashire, Greater Manchester and Cheshire. Your working week will reflect business priorities and include completing assessments in the community, visiting services, working from head office and some home working.
Key responsibilities will include:
- Managing referrals and enquiries efficiently from first contact through to placement.
- Completing comprehensive assessments for people with learning disabilities, autism and complex support needs.
- Evaluating whether services can safely and effectively meet each individual's needs.
- Producing clear assessment reports, recommendations and proposed support arrangements.
- Coordinating smooth, person-centred transitions into residential or supported-living services.
- Building effective relationships with commissioners, social workers, families, healthcare professionals and other stakeholders.
- Working closely with operational teams to ensure proposed placements are safe, sustainable and appropriately resourced.
- Visiting existing and prospective services across the region.
- Supporting occupancy and service-development objectives through responsive and professional referral management.
- Maintaining accurate records while meeting safeguarding, confidentiality and regulatory requirements.
About you:
- You will ideally have strong experience within learning disability and/or autism services.
- Experience supporting adults, although relevant children's-services experience will also be considered.
- A background at Registered Manager level or above within health or social care.
- The ability to undertake detailed, person-centred assessments and make sound decisions regarding placement suitability.
- A good understanding of complex care, safeguarding, risk management and positive transitions.
- Strong written communication skills, including the ability to produce high-quality assessment reports.
- Confidence communicating with commissioners, professionals, families and operational colleagues.
- Excellent organisation and the flexibility to manage changing priorities.
- A collaborative, compassionate and outcomes-focused approach.
- Previous business-development experience would be advantageous, but it is not essential.
Applications are welcomed from experienced operational leaders who understand service delivery and can build trusted professional relationships. As regular regional travel is essential, you must hold a full UK driving licence, have access to a vehicle and live within Lancashire, Greater Manchester or Cheshire.
Why apply?
This is an opportunity to play an influential role within a growing specialist care provider, helping individuals find services that genuinely match their needs. You will combine professional assessment expertise with operational insight, contributing directly to safe placements and better outcomes for the people supported.
To apply, please submit your CV and a brief supporting statement outlining your relevant experience.
Referrals & Assessments Manager in London employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Referrals & Assessments Manager in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at All The Top Bananas.
✨Attend Social Work Events and Workshops
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We think you need these skills to ace Referrals & Assessments Manager in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to All The Top Bananas:Before hitting send, make sure to tailor your application specifically to All The Top Bananas! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at All The Top Bananas
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
