At a Glance
- Tasks: Deliver first-time fixes in plumbing, carpentry, and more for reactive repairs.
- Company: Join Sureserve, a leader in compliance and energy services across the UK.
- Benefits: Enjoy competitive salary, 24 days leave, retail discounts, and a virtual GP service.
- Other info: Be part of a diverse team with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your trade skills.
- Qualifications: Experience in plumbing or carpentry is essential; a 'can do' attitude is a must!
The predicted salary is between 35000 - 40000 £ per year.
Sureserve provide market leading compliance and energy services across the UK, with close to 5000 employees working from over 30 offices. Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.
Overview of role:
To undertake a complete multi-trade service in order to deliver first time fixes to reactive repairs and planned work, which may include kitchen and bathroom installs/refurbs and voids. Works will be completed professionally, to a high standard, and ensuring customer and client satisfaction and achievement of KPI's as set by Management.
Key Responsibilities:
- Carry out all building works as required which may include but is not limited to plumbing, carpentry, painting & decorating, plastering, tiling and flooring - works will be assigned relevant to your trade/skills and experience.
- To act in a professional courteous and considerate manner whilst representing the company; to attend works in full uniform, repairing and 'making good' all works assigned to a high standard.
- To work in conjunction with management to ensure key performance indicators are met, particularly around customer satisfaction and reducing the need for 'call backs' by ensuring 1st time fixes wherever possible.
- To work safely and in accordance with relevant H&S Regulations at all times, wearing appropriate PPE and undertaking appropriate Risk Assessments and working to Method Statements for each activity.
- To undertake mandatory iHASCO H&S on-line training and attend relevant H&S Toolbox Talks and other training activities as directed.
- To complete all works as assigned on a daily basis through the Company's AccuServ system, received via a PDA - so computer literacy and ability to work a PDA essential (full training will be given).
- To follow the 'no access' procedure, including taking photographic evidence of the property's entrance and calling in to the office.
- To follow company procedures and standards, including all instructions received via the PDA system, such as taking 'before & after' photos of works undertaken, writing up job reports on the PDA, and ensuring relevant materials are ordered using our approved Suppliers.
- To be responsible for the routine and daily van checks of the vehicle assigned to you and undertake all FORS training, reporting any points on licence immediately to our Fleet Dept.
- To be available on the Emergency Call Out Rota, if required and as directed by your supervisor or Manager (additional Standby and Call Out payments apply).
- Any other reasonable duties as directed by your supervisor or manager.
Education, Experience and Qualifications:
- Trade specific qualifications are desirable, or qualification by experience essential.
- Previous experience within plumbing and/or carpentry essential.
- Previous experience undertaking routine maintenance, service & repair works in Local Authority or Social Housing sector properties desirable.
- Professional tradesperson multi skilled.
- Competent in use of IT equipment, including email and ideally PDA (training will be provided).
- Team player with a 'Can do' attitude.
- Strong Written and Verbal Communication.
- Excellent organisational skills - good time management.
- Excellent customer service skills.
- Presentable, professional technician.
- Punctual and reliable.
- Full valid UK Driving License essential.
What We Offer:
- Competitive salary.
- 24 days annual leave plus bank holidays.
- Sureserve Benefits Hub, accessing over 1000's retail discounts.
- Virtual GP service, 24/7, 365 days, available for employees and your immediate family.
- Employee assistance programme (EAP), available 24/7, 365 days, for employees and your immediate family.
- Bike2Work scheme.
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Reasonable Adjustments:
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact us.
Pre-employment Checks:
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.
You may be required to carry out other duties in order to commensurate with the post. This will not change the character or purpose of the post but will be necessary to maintain high standards of business practice. The post-holder will be expected to participate in developing Sureserve Quality Standards.
This job description, through Business reasons, may be altered from time to time to meet the changing needs of the Company.
Multi Trade Operative- Greenwich & Wandsworth in London employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Trade Operative- Greenwich & Wandsworth in London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Multi Trade Operative- Greenwich & Wandsworth in London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch All The Top Bananas's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at All The Top Bananas. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at All The Top Bananas
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at All The Top Bananas.
