At a Glance
- Tasks: Manage motor claims from start to finish, ensuring top-notch customer service.
- Company: Join DEKRA, the world's largest automotive service provider.
- Benefits: Competitive salary, hybrid working, and ongoing learning opportunities.
- Other info: Collaborative, multilingual team with excellent career growth potential.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Previous claims handling experience and strong communication skills required.
The predicted salary is between 28000 - 32000 £ per year.
Motor Claims Handler Location : Hybrid working available (London) Salary : £28,000 - £32,000 per annum, depending on experience Contract : Fixed-Term Maternity Contract (12 months) Join a Global Leader in Motor Claims Services At DEKRA Claims International UK Limited, we are part of the DEKRA Group, the world's largest automotive service provider.
Based in London, our friendly, multilingual team manages motor insurance claims on behalf of leading insurers across Europe, providing expert support for claims arising from road traffic accidents in both the UK and overseas.
We're looking for a motivated Motor Claims Handler to join our close-knit team on a 12-month fixed-term contract.
If you're passionate about delivering excellent customer service, enjoy investigating claims and thrive in a fast-paced environment, we would love to hear from you.
A Day in the Life and the Impact You Will Make As a Motor Claims Handler, you will play a vital role in supporting our international insurer clients by managing third-party motor claims from first notification through to settlement.
You will investigate liability, liaise with insurers and stakeholders across Europe, identify potential fraud risks and ensure every claim is handled accurately, efficiently and with the highest level of customer care.
Every day brings new challenges, offering you the opportunity to make a real difference while developing your expertise within an internationally recognised organisation.
What You Will Do Manage third-party motor claims from initial notification through to settlement, ensuring excellent customer service throughout.
Investigate claims thoroughly, assessing liability, gathering evidence and monitoring progress to achieve timely resolutions.
Identify and investigate potentially fraudulent claims, escalating concerns where appropriate.
Liaise with overseas insurer clients, DEKRA offices and other stakeholders to provide regular updates and ensure effective claim handling.
Maintain accurate claim records while working in line with company procedures, regulatory requirements and service standards.
About You You will have previous claims handling experience and enjoy working in a collaborative environment where attention to detail and excellent and open communication are essential.
You are organised, analytical and able to manage a varied workload while maintaining exceptional service standards.
You Will also bring: Previous experience handling motor third-party claims.
Experience with injury and/or credit hire claims would be advantageous.
Excellent communication skills with the ability to build relationships at all levels.
Strong analytical and problem-solving skills with excellent attention to detail.
Good organisational skills with the ability to prioritise a busy workload.
Sound numerical ability and confidence working with claim-related data.
French, German or Spanish language skills would be an advantage but are not essential.
What You Will Receive for the Value You Bring Competitive salary of £28,000-£32,000, depending on experience.
Hybrid working arrangement.
The opportunity to work for the world's largest automotive service provider.
A supportive, collaborative and multilingual working environment.
Valuable experience working with international insurer clients across Europe.
Ongoing learning and development within a globally recognised organisation.
Apply Today If you are looking to develop your career with a respected global organisation and have the skills and experience, we are looking for, we would love to hear from you.
Apply today by submitting your up-to-date CV for consideration.
No agencies please.
TPBN1_UKTJ
Motor Claims Handler in London employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims Handler in London
✨Tap into Local Agencies
For temporary roles like the one at All The Top Bananas, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so All The Top Bananas knows you can adapt quickly to their needs!
We think you need these skills to ace Motor Claims Handler in London
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch All The Top Bananas's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at All The Top Bananas
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at All The Top Bananas. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
