At a Glance
- Tasks: Assess life and critical illness claims, ensuring fair and accurate outcomes.
- Company: Join Vitality, a multi-award-winning insurance brand with a vibrant culture.
- Benefits: Enjoy competitive pay, flexible home working, and access to health programmes.
- Other info: Be part of a diverse team committed to positive change and sustainability.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in claims assessment and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
About The Role Team Claims Working Pattern - Home working however, may be required to go into a Vitality location ad hoc (Stockport, Bournemouth or London) Key skills required for this role: Medical & Claims Assessment Expertise High-Level Communication Skills (Written & Verbal) As a Claims Assessor Specialist , you will be responsible for assessing Life Cover, Terminal Illness, and Critical Illness claims in line with current UK industry best practice.
Although this role is primarily home-based, there may be occasions when you are required to attend the office.
Responsibilities Assess the validity of submitted claims , ensuring all decisions are made in accordance with industry-leading UK claims practices.
This includes reviewing medical and supporting evidence, obtaining further information where required, and drafting and issuing clear, accurate decision letters and related correspondence.
Identify potential concerns such as fraud, non-disclosure, misrepresentation, or pre-existing conditions.
Collaborate with strategic underwriters, management, reinsurers, and other key stakeholders to ensure fair, timely, and accurate claim outcomes.
Provide mentoring and coaching to junior team members , which may include facilitating case study sessions, delivering training on specialist topics, and supporting their technical development.
Assist in complaint resolution , ensuring thorough investigation and professional communication throughout the process.
Essential Skills & Experience Experience assessing and managing Life Cover and tiered Critical Illness claims.
Strong understanding of the UK insurance market and regulatory environment.
Proven experience working with reinsurers.
Ability to present ideas confidently and deliver training to peers.
Advanced verbal and written communication skills.
Intermediate proficiency in Microsoft Word, Excel, Power Point, and other common Office applications.
CII Claims qualification.
About The Company Were incredibly proud to be recognised for the culture we've created recently being named one of Glassdoors Best Places to Work 2026 , and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
Weve been a purpose and values-driven business from day 1- long before it became fashionable.
Our core purpose is to make people healthier and enhance protect their lives.
Vitality pioneered shared-value insurance.
We incentivise people to live healthier longer lives they benefit, our business benefits, and society benefits.
Were successful because we attract, develop, and retain the best people and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if were the right fit for you?
We cant wait.
Diversity & Inclusion At Vitality, were committed to diversity and inclusion because its good for our employees, for our business, and for society.
We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitalitys approach to sustainability Vitality is a business that drives positive change.
We reward people for making and sustaining healthier choices.
But healthy people also need a healthy environment.
To learn more please visit our Careers page. #LI-Hybrid If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.
If you are interested, please submit your application as soon as possible.
TPBN1_UKTJ
Life Claims Assessor Specialist (UK Based) in London employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Life Claims Assessor Specialist (UK Based) in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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We think you need these skills to ace Life Claims Assessor Specialist (UK Based) in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at All The Top Bananas.
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How to prepare for a job interview at All The Top Bananas
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at All The Top Bananas to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
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As a full-timer at All The Top Bananas, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding All The Top Bananas's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
