At a Glance
- Tasks: Lead and develop a team of engineers while ensuring top-notch service delivery.
- Company: Join a specialist recruiter in the Power & Propulsion and Engineering sectors.
- Benefits: Enjoy a competitive salary and fantastic benefits package.
- Other info: Opportunity for international travel and career growth in a supportive environment.
- Why this job: Make an impact by leading a dynamic team and working hands-on with engineering projects.
- Qualifications: Experience in managing engineering teams and strong mechanical knowledge required.
The predicted salary is between 36000 - 44000 £ per year.
Location: Preferred South London (relocation package available). Also considered: Falmouth, Portsmouth, Southampton, Hull, Edinburgh.
Rate/Salary: £80,000
Type: Permanent
Benefits: Fantastic Benefits with this position.
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Fire & Security sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
Working as the Field Service Manager, you will lead a small team of globally travelling OEM Field Service Engineers alongside a workshop-based engineering team. This is a hands-on leadership role for someone who can manage people, customers and service delivery while still having the technical ability and willingness to get on the tools when required, either in the field or workshop. The successful candidate will focus on team development, customer service, Health & Safety, engineering standards and strong collaboration with other departments.
We are looking for:
- A people-focused engineering leader who leads from the front.
- Someone who is comfortable managing experienced engineers, dealing directly with customers and getting hands-on with equipment when required.
- A strong communicator, commercially aware, safety focused and able to work effectively across different departments.
- Someone who has progressed into management but still wants to remain close to the engineering.
Duties and responsibilities of the Field Service Manager:
- Lead, manage, organise and develop the Field Service and workshop engineering teams.
- Coordinate engineering resources across UK and international service requirements.
- Ensure customer jobs are delivered safely, efficiently and to a high technical standard.
- Support engineers with complex fault-finding, repairs, overhaul and service work.
- Travel to customer sites when technical or leadership support is required.
- Remain hands-on and capable of supporting workshop activities when needed.
- Build strong customer relationships and act as a senior point of contact for service issues.
- Champion Health & Safety across all field and workshop operations.
- Maintain high standards of quality, workmanship and engineering discipline.
- Work closely with Engineering, Projects, Operations, Sales and other departments.
- Develop the team through coaching, training and clear performance expectations.
- Drive continuous improvement across field service and workshop operations.
Qualifications and requirements for the Field Service Manager:
- Previous experience managing or leading Field Service Engineers or a similar engineering team.
- Strong mechanical engineering knowledge.
- Experience within Marine, Oil & Gas, Mining, Rail or Heavy Engineering.
- Strong mechanical fault-finding and problem-solving skills.
- A practical, hands-on engineering background.
- Experience working directly with customers in service or maintenance environments.
- Good knowledge of Health & Safety within engineering operations.
- Experience coordinating multiple engineers, projects or customer requirements.
- International field service experience would be highly advantageous.
This vacancy is being advertised by HSB Technical who have been appointed to act as the recruitment consultancy for this role.
Field Service Manager in London employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Field Service Manager in London
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to All The Top Bananas as a field sales pro!
✨Scout Out the Competition
Research potential competitors for All The Top Bananas and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up All The Top Bananas’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Manager in London
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at All The Top Bananas, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at All The Top Bananas, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at All The Top Bananas.
How to prepare for a job interview at All The Top Bananas
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that All The Top Bananas offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in All The Top Bananas but also helps you get a feel for whether you’d thrive in that environment.
