Engineer MAM, PostProduction in London

Welcome to Warner Bros. Discovery, the stuff dreams are made of.

Who We Are

When we say, the stuff dreams are made of, we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next. From brilliant creatives to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Warner Bros. Discovery (WBD) Sports Europe represents WBD's portfolio of sports brands, channels, and platforms in Europe. It collectively engages 130 million people every month, reaching fans and broad audiences in more than 200 markets and in 20 languages across all platforms where consumers are spending time: free-to-air TV, pay-TV, streaming, online and social. WBD Sports Europe includes the much-loved consumer brands Eurosport and TNT Sports in the UK and Ireland, as well as sports programming and content on WBD's free-to-air TV networks and streaming on HBO Max. They connect audiences with the greatest sporting events in the world.

Your new role ...

As Warner Bros. Discovery Inc's portfolio continues to grow around the world and across platforms, the Global Technology & Operations team is building media technology and IT systems that meet the world class standard for which Discovery is known. GT&O builds, implements and maintains the business systems and technology that are critical for delivering Warner Bros. Discovery's products, while articulating the long-term technology strategy that will enable Warner Bros. Discovery's growing pay-TV, digital terrestrial, free-to-air and online services to reach more audiences on more platforms.

You will mainly be involved on WBD Sports. The channels moved in a technology transformation for all its equipment home of all countries in Europe based on a hybrid architecture on premise and cloud. London and Paris teams manage the engineering and support of this new group surrounded by two playout centers and all the markets in Europe from Eurosport.

If you're not afraid of new technologies and you want to be part of a dynamic and international team, join us in the heart of the channel sport broadcast in 22 languages.

Your role accountabilities ...

• As part of the M2P Engineering team, this role provides Tier 2 support and engineering expertise for MAM and post-production platforms within a virtualized hybrid on-premises and cloud environment.
• Support:
• Tier 2 support
• Manage tickets escalated from Level 0 and Level 1 support teams
• Coordinate incident and problem follow-up with internal and external teams
• Follow up/update on platform day to day with the support Tier 1
• Plan maintenance activities
• Upgrade phases and reboot action coordination
• Monitor and maintain the overall health and performance of the platform
• Engineering:
• Manage short-term engineering projects
• Collaborate with tier 3 engineering team
• Gather workflow requirements from WBD Sports, TNT Sports and Eurosport offices
• Produce workflow, project and engineering documentation
• Design centralized workflows across MAM and Post-Production platforms
• Support users through change management and new projects implementation

Qualifications & Experiences ...

• Degree in Technology, Engineering, Broadcast, or a related field
• Fluent written and spoken English
• French language skills are desirable
• Strong communication skills
• Adaptability to work in a fast-paced and continuously changing environment
• Ability to perform effectively under pressure, particularly when supporting production teams during live events
• Self-motivated and collaborative team player with a strong commitment to delivering high-quality customer service
• Excellent troubleshooting, analytical and problem-solving skills
• Minimum of 3 years of experience in Broadcast Technology in a support or engineering role
• Experience in Sports, News, Production and Documentary environments
• Experience with MAM and Post-Production tools
• Extensive Broadcast technical background (IP video 2110, AES 67, NMOS, video and audio formats and codec)
• Good understanding of IT technologies and the associated challenges (network, virtualization, storage, cloud services, security)
• Monitor emerging technologies and industry trends to ensure systems remain efficient, scalable, and aligned with business growth

Nice to have:

• Basic scripting and development skills
• Knowledge of AWS services
• Knowledge of microservices architecture

General:

• Work on shift (evening and weekend)
• Night work may be required depending on live events
• On-call rotation
• Based in London, UK
• Minimal travel expected
• Permanent contract

Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.