At a Glance
- Tasks: Design engaging learning journeys and strategies for tech adoption and customer success.
- Company: Join a leading global software and digital technology company.
- Benefits: Competitive daily rate, hybrid working, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
- Why this job: Make a real impact by helping customers maximise their tech investments.
- Qualifications: Experience in designing learning strategies and strong stakeholder management skills.
The predicted salary is between 81000 - 99000 £ per year.
Length: Initially 6 months
Rate: £427 per day
Location: Central London
Status: Inside IR35
Hours: 35 hours per week
Working Pattern: Hybrid - 3 days in the London office, 2 days remote
Client: A leading global software and digital technology company
Key Responsibilities
- Design tailored, role-based learning journeys using instructor-led training, certifications, on-demand learning and cohort-based programmes
- Assess customer goals, user roles, workflows and skills gaps to identify learning and enablement requirements
- Develop learning strategies that support product adoption, implementation milestones and successful use-case delivery
- Act as a trusted advisor to customers, helping them maximise the value of their learning and technology investment
- Work closely with Customer Success Managers, Consulting teams and Delivery Managers to align training with wider delivery plans
- Use data and customer insights to identify risks, improve engagement and recommend appropriate interventions
- Engage confidently with senior stakeholders and translate technical requirements into clear, business-focused language
- Participate in customer meetings and business reviews to demonstrate progress and identify future learning requirements
- Provide structured feedback to curriculum, content and delivery teams to support continuous improvement
Essential Experience
- Strong experience designing learning strategies, learning journeys or enablement programmes within a technology-led environment
- Customer-facing experience within consulting, professional services, customer success or delivery
- Experience supporting technology adoption, organisational change or customer enablement
- Strong stakeholder management skills, including experience working with senior customer stakeholders
- Ability to translate technical concepts and requirements into clear, non-technical language
- Analytical and data-driven approach to measuring engagement, readiness and adoption
- Functional knowledge of Adobe Experience Cloud solutions or comparable enterprise cloud technology
- Experience working across multiple teams including consulting, customer success, delivery and training functions
Desirable Background
- Previous experience working for, or supporting customers of, major technology organisations such as Adobe, Microsoft, Google or similar
- Experience within a professional services or technology consulting environment
- Experience working in a fast-paced organisation where technology adoption and customer value are key success measures
- Knowledge of enterprise learning platforms, certifications, instructor-led learning or on-demand learning programmes
Important Information
- Candidates must be UK-based with the right to work in the UK
- The role requires 3 days per week in the Central London office and 2 days remote
- There will be a two-stage interview process
- A full job description will be shared with successful applicants who progress through the initial application stage
EMEA Learning Architect in London employer: All The Top Bananas
As an EMEA Learning Architect at a leading global software and digital technology company, you will thrive in a dynamic and innovative work culture that prioritises employee growth and development. With a hybrid working model based in Central London, you will enjoy the flexibility of remote work while collaborating with talented professionals dedicated to enhancing customer success through tailored learning strategies. The company offers competitive rates, a supportive environment for continuous improvement, and the opportunity to engage with senior stakeholders, making it an excellent employer for those seeking meaningful and rewarding employment.
