At a Glance
- Tasks: Drive business growth by facilitating cloud solutions for customers and solving technical issues.
- Company: Join Google, a leader in cloud computing with a global impact.
- Benefits: Competitive salary, bonuses, equity, and comprehensive benefits package.
- Other info: Collaborative environment with opportunities to work on strategic projects.
- Why this job: Be at the forefront of cloud innovation and help businesses transform digitally.
- Qualifications: 10 years in sales or customer-facing roles; experience with C-level executives.
The predicted salary is between 63000 - 77000 £ per year.
hackajob is partnering directly with Google to hire for this role. When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a part of the Strategic Pursuits organization, you will work within the Google Cloud Go-To-Market organization to drive business growth through the systematic identification and execution of specific, non-standard growth opportunities that open new markets, acquire new customers or grow existing customers. As a Technical Sales Specialist in Google Distributed Cloud, you will work closely with the sales and pre-sales teams to offer and deliver complex distributed cloud solutions. You are the technical expert with strategic global customers, leading conversation on cloud offers and driving decisions to align with Google Cloud services and delivery team innovation and capabilities.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
- Germany: 132000 - 135000 (EUR) + 42.86% bonus target + equity + benefits
- Denmark: kr.1160000 - kr.1180000 (DKK) + 42.86% bonus target + equity + benefits
- Spain: 110000 - 112000 (EUR) + 42.86% bonus target + equity + benefits
- France: 126000 - 129000 (EUR) + 42.86% bonus target + equity + benefits
Learn more about benefits at Google.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in a sales or customer-facing role.
- Experience working with C-level executives and cross-functionally across all levels of management.
- Experience with key defense system Integrators (SIs), Service Providers (SPs) and Independent Software Vendors (ISVs).
- Experience managing agreements or partnerships.
Preferred qualifications:
- Experience in defence and intelligence, including customer, partners, and defence ecosystems.
- Knowledge of key defence System Integrators (SIs), Service Providers (SPs), and Independent Software Vendors (ISVs).
- Understanding or knowledge of the competitive landscape, including cloud providers and platforms.
Responsibilities:
- Elevate the business and technical relationship between customers and Google.
- Collaborate with the account executives and the broader field organization to drive strategic pursuits for GDC offerings across the US region.
- Develop a plan to accelerate the GDC business in the US by growing the pipeline and progressing opportunities to a close.
Google welcomes people with disabilities.
Customer Engineer, Google Distributed Cloud, EMEA in London employer: All The Top Bananas
At Google, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Customer Engineer in the EMEA region, you will have access to unparalleled growth opportunities, competitive compensation packages, and a supportive environment that values diversity and inclusion. Join us to be part of a team that is at the forefront of cloud technology, empowering businesses globally while enjoying comprehensive benefits and a strong commitment to employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Engineer, Google Distributed Cloud, EMEA in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at All The Top Bananas. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like All The Top Bananas before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Engineer, Google Distributed Cloud, EMEA in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to All The Top Bananas:Your cover letter is your chance to shine! Tell us why you want to work at All The Top Bananas specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at All The Top Bananas!
How to prepare for a job interview at All The Top Bananas
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
