At a Glance
- Tasks: Proactively manage IT service capacity and prevent disruptions before they impact the business.
- Company: Join Atos, a global leader in AI-powered digital services with a commitment to innovation.
- Benefits: Enjoy a competitive salary, private medical cover, pension scheme, and 25 days paid leave.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Shape the future of critical IT services and drive resilience in complex environments.
- Qualifications: Strong analytical skills and a passion for technology and service management.
The predicted salary is between 72000 - 88000 £ per year.
hackajob is partnering directly with Atos to hire for this role. Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.
With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society.
As a Capacity Manager, you work proactively rather than reactively. You'll identify capacity constraints, performance risks, and future demand trends before they affect critical services, helping customers maintain service stability and resilience.
The role provides visibility across infrastructure, applications, and business demand. You'll work with technical and operational teams to forecast growth, shape investment decisions, and ensure services can meet future business requirements.
You'll play a key role during major incidents and recovery activities by assessing capacity impacts, supporting resilience planning, and ensuring services can recover and scale effectively in complex enterprise environments.
Key Responsibilities:
- Monitor service, infrastructure, and application capacity trends.
- Identify capacity constraints and risks before they impact service.
- Coordinate capacity planning across technical teams.
- Assess the impact of major incidents on service capacity and resilience.
- Support recovery planning during major incidents where capacity or performance is affected.
- Provide demand forecasting and growth planning.
- Escalate capacity-related risks to operational and leadership teams.
- Maintain capacity reports, dashboards, and improvement plans.
Key Deliverables:
- Capacity Risk Assessments
- Capacity Forecasts
- Performance & Utilisation Reports
- Capacity Improvement Plans
We Care About Our Employees' Happiness By providing:
- Pension Scheme - contributions matched up to 10%
- Private medical Cover
- Income Protection
- Life Assurance
- 25 days paid leave + National Holidays
- Flex benefits program
As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Choose your future. Choose Atos.
Capacity Manager in London employer: All The Top Bananas
Atos is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive benefits package including a matched pension scheme, private medical cover, and generous leave policies. With a strong commitment to diversity and inclusion, Atos fosters a collaborative work culture where employees can thrive in their roles as Capacity Managers, driving service resilience and influencing strategic planning in a dynamic digital environment. Located in a global hub for innovation, Atos provides unique opportunities for career advancement and the chance to contribute to meaningful projects that shape the future of technology.
