x1HousingBenefitOverpaymentAssistantFinanceOfficer
x1AdultSocialCareAssistantFinanceOfficer
ExperienceAssistantFinanceOfficer
Aminimumofthreeyears'recentexperiencerecoveringHousingBenefitOverpaymentdebtorAdultSocialCarewithinalocalauthority.
ExperienceofindependentlymanagingaHousingBenefitOverpaymentcaseload,prioritisingworkloadsandprogressingrecoveryactionwithminimalsupervision.
ExperienceofapplyingHousingBenefitlegislation,recoveryregulationsanddepartmentalprocedureswhendeterminingandprogressingappropriaterecoveryaction.
Experienceofliaisingwithcustomers,theDepartmentforWorkandPensions,enforcementagentsandinternalstakeholderstomaximiserecoveryandresolvecomplexcases.
ExperienceofindependentlymanaginganAdultSocialCaredebtportfolio,prioritisingworkloadsandprogressingcasestoresolutionwithminimalsupervision.
Experienceofrecoveringchargesarisingfromfinancialassessments,carechargesanddeferredpaymentagreements,applyingrelevantlegislation,policiesandrecoveryprocedures.
Experienceofworkingwithvulnerablecustomers,theirrepresentativesandpartnerorganisationstoachieveappropriatedebtrecoveryoutcomes.
EssentialSkillsAssistantFinanceOfficer
SoundknowledgeofHousingBenefitOverpaymentrecoverylegislation,regulationsandrecoverymethodsincludingPDP,DEA,BTRetc.
Abilitytoanalysecustomercircumstancesandmakeinformeddecisionsonappropriaterecoveryactioninaccordancewithlegislationandpolicy.
Excellentcommunicationandnegotiationskills,withtheabilitytomanagedifficultconversationsandachievepositiverecoveryoutcomes.
CompetentITskills,includingMicrosoftOfficeandhousingbenefit,revenuesorfinancialmanagementsystems.
BasicDBSrequired
Salaryis Scale6/SO1.
Directorate:FinanceandInvestment
Division:FinanceandProperty
BusinessUnit:FinancialPlanning&Management/ExchequerServices
Grade:Scale6/SO1
Responsibleto:FinanceOfficer
Responsiblefor:None
Mainpurposeofpost
?Toprovideaproactivecustomerfocusedexchequerservicetogivenserviceareasandsuppliers,takingpersonalresponsibilitytoresolvingissues/problemsinacollaborativemanner(whereappropriate)toensureapositiveoutcomeisachievedandexcellentcustomerserviceisdelivered.
Toproactivelydevelopstrongworkingrelationshipswithgivenserviceandsupportfunctionstomanageanddeliverservicesforthatarea,ensureproperprocessesarebeingfollowed,beingapointofcontact,improvecommunicationandautomationoftasks.
TosupportthedevelopmentoffinancialcompetenceandawarenessofthecorrectexchequerprocessesforenduserstousewithintheCouncil,includingcompliancefromthem.
Toprovideadministrativefinancialsupportandadvicewithinrespectiveserviceareasandalsotoarangeofcustomers.Providingfinancialinformationinatimelymanner;includingbutnotlimitedto:
Alllocalfinanceprocessesandtransactionsareproperlycarriedout,andthataclearaudittrailismaintained
Contributingtofinancialreporting
KeyAccountabilitiesAssistantFinanceOfficer
1.Provideeffective,responsive,proactiveandvaluedexchequersupportwithgivenareas,workwithandsupporttheminachievingtheiroutcomeswhiledrivingfinancialimprovementsanddeliveringexcellentcustomerservice.Thisincludestakingpersonalresponsibilityandownershiptoresolveanyissues/problemsthatmayarise,workingthroughthemindividuallyorcollaborativelywithcolleagues,otherserviceareasandsupplierstoresolvethoseissueandensurepositiveoutcomesaredelivered.
FinalJune2022
2.Toprovideadministrativefinancialsupportandadvicewithinrespectiveserviceareasandalsotoarangeofcustomers.Providingfinancialinformationinatimelymanner;includingbutnotlimitedto:Alllocalfinanceprocessesandtransactionsareproperlycarriedout,andthataclearaudittrailismaintainedandcontributingtofinancialreporting
3.Workroutinelyoncomputerisedfinancialtransactionsystemsandstandardsoftwarepackages(includingrunningreportstoextractandanalyseinformation,undertakingsystemreconciliationsandresolvinganydifferencesidentifiedandpreparingspreadsheetcalculationsasnecessary).
4.Maintainandcontrolaccuratesensitivefinancialinformationandcontrolsystemstoensurehighqualityfinancialstandardsacrossthecouncil.
5.Ensuresuccessfuldeliveryagainstperformanceindicators,includingthosemeasuringthetimelypaymentofinvoices,incomecollection,debtmanagementandrecovery,withintheareaandreportontheseasrequired.Assistinthetimelypresentationandsubmissionofotherinternalfinancialmanagementinformationasrequired
TPBN1_UKTJ
Assistant Finance Officer in London employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
