Asset Support Officer in London

Do you have a passion for data accuracy, problem-solving, and making a real impact behind the scenes? We are looking for a proactive and detail-oriented Asset Support Officer to join our Asset Information team and play a key role in maintaining the quality and integrity of our property asset data. Working at the heart of our Asset Management function, you will ensure that information held within our Asset Management System is accurate, reliable, and accessible, helping to support informed decision-making, regulatory compliance, and the delivery of high-quality services to our residents.

This is an excellent opportunity for someone who enjoys working with data and thrives in a collaborative environment. You will be responsible for managing and validating asset information, supporting data governance and system improvements, producing meaningful reports and dashboards, and responding to asset-related enquiries from colleagues across the organisation. If you have strong analytical skills, a keen eye for detail, and a commitment to continuous improvement, we would love to hear from you. In return, you'll have the opportunity to contribute to key projects, influence data quality standards, and help shape the future of asset information management within a forward-thinking organisation.

What you'll need:

• Experience managing large datasets, including extraction, manipulation, and analysis
• Advanced Microsoft Excel skills
• Knowledge of asset management in social housing or a regulated sector
• Familiarity with asset management systems, data auditing, and quality techniques (e.g. Apex, PIMSS, Keystone or similar)
• Excellent verbal, written, and interpersonal communication skills
• Proactive, collaborative, and able to work independently

In your supporting statement, it is important that you address how you meet each of the above six criteria providing real examples.

Closing date: Sunday 16th August 2026 at 23.59pm.

Shortlisting date: week commencing 17th August 2026.

Interview date: week commencing 24th August 2026.

About us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

What's in it for you:

• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailers discounts
• Cycle to work
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development
• Flexible working

Inclusion and Diversity

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.