AI Strategy & Adoption Lead in London

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

The AI Strategy & Adoption Lead will play a critical role in ensuring Gallagher maximises the value of its investment in Artificial Intelligence (AI) by driving adoption, engagement, and measurable outcomes across our UK Trading Divisions and Enterprise Solutions. This is a business-facing role that requires a strategic mindset and the ability to engage effectively with stakeholders at all levels, including C-suite executives. While not a purely technical position, we require a solid understanding of AI technologies and their potential applications within a business context.

This role will be responsible for identifying opportunities to leverage AI to enhance operations, improve decision-making, and deliver value across Gallagher UK. Excellent communication, stakeholder management, and strategic planning skills are essential, as this role will involve collaborating with diverse teams to champion AI adoption and ensure alignment with organisational goals.

If you are passionate about the transformative potential of AI and have the expertise to bridge the gap between technology and business strategy, we would love to hear from you. We offer hybrid working and this will be a mix of office based and home working. This role will require travel across our 60+ offices up and down the UK & Ireland.

How you'll make an impact

• Act as the primary AI advocate and point of contact for our UK Trading Divisions, ensuring alignment with Gallagher’s overall AI strategy.
• Build fantastic relationships with key stakeholders, including business executives, IT teams, and operational leaders, to identify opportunities for AI to address business challenges.
• Increase the use and value of Gallagher’s AI investments by identifying, prioritising, and sponsoring impactful use cases within the business division.
• Collaborate with the IT AI working group, the global AI committee, and the Gallagher Global Broking global AI lead to ensure local and global AI initiatives are effectively implemented and deliver measurable benefits.
• Promote AI literacy within the business division, ensuring employees understand the potential and limitations of AI technologies.
• Ensure appropriate training is delivered to upskill teams and enable them to effectively leverage AI tools and solutions.
• Develop and deliver clear, consistent, and engaging communications around AI initiatives, successes, and opportunities.
• Actively participate in and contribute to the AI champions network, serving as a visible and vocal advocate for AI.
• Foster a culture of innovation and continuous improvement by championing AI initiatives.

About You

• A proven background and understanding of AI technologies, their applications, and their potential impact on business processes.
• Knowledge and experience of the general and Lloyds/London Insurance Market.
• Proven ability to engage and influence stakeholders at all levels, including senior executives.
• Excellent communication and presentation skills, with the ability to translate complex technical concepts into clear, actionable insights.
• Strategic thinking and problem-solving skills, with a focus on delivering measurable business outcomes.
• Experience in organising and facilitating workshops, focus groups, and training sessions.
• Knowledge of data governance, compliance, and ethical considerations related to AI.
• Extensive experience in business leadership, IT, or digital transformation roles, with a focus on AI or data analytics.
• Demonstrated success in implementing AI initiatives and delivering measurable business value.
• Familiarity with the insurance industry and its unique challenges is highly desirable.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation, comprehensive benefits programs designed to support your well-being, career development opportunities and ongoing learning, a collaborative, people-first culture with accessible leadership, and the opportunity to do meaningful work with global reach and local impact.

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).