At a Glance
- Tasks: Lead a team to create an amazing shopping experience and support a great cause.
- Company: Join the British Red Cross and make a difference in your community.
- Benefits: Flexible working, 36 days holiday, and a supportive work environment.
- Other info: Inclusive culture focused on wellbeing and career growth.
- Why this job: Be part of a compassionate team that helps people while developing your leadership skills.
- Qualifications: Retail supervisory experience and a passion for customer service.
The predicted salary is between 25458 - 25458 £ per year.
Location: Llantwit Major
Salary: £25,458 per annum
Hours: 35 per week
Contract: Permanent
Are you ready to lead the team representing the British Red Cross in your community? We're in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness.
What will a day in the life of a Shop Manager involve?
- Leading a team that provides a brilliant shopping experience for your customers.
- Working on the shop floor, to coordinating activity behind the scenes; no two days are the same.
- Designing the perfect layout and environment that helps connect your customers to our cause.
- Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
- Representing the British Red Cross to a high standard and embodying our core values.
To be a successful Shop Manager, what will you need?
- Retail experience at supervisory level.
- Ability to deliver outstanding customer service and comfortable with organisational and cash handling duties.
- Proven management skills to develop and inspire your team.
- Entrepreneurial mindset to work to targets and achieve fantastic results.
- Proven IT skills and familiarity with PCs.
- A passion for the British Red Cross cause and the ability to promote the shop in your community.
- Availability to work 5 days out of 7 on a rota basis, between Monday and Sunday.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) plus the option to buy extra leave.
- Pension Scheme: Up to 6% contributory pension.
- Recognition Platform: Managers can reward great work with retail vouchers.
- Discounts: Discounts through our Reward Gateway, Blue Light Card, Tickets for Good, and more.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Learning & Development: A range of career and learning opportunities.
- Will Writing Service: Access to a free will writing service.
- Death in Service: A tax-free lump sum paid to your beneficiary in the event of your death.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be a Disability Confident and Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
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