At a Glance
- Tasks: Lead and improve the Quality Management System to ensure top-notch product quality.
- Company: CCST, a leading UK manufacturer of carbon-ceramic brake discs for motorsport.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Join a culture of continuous improvement and teamwork.
- Why this job: Make a real impact in quality management within the automotive industry.
- Qualifications: Experience in quality management and knowledge of IATF 16949 standards required.
The predicted salary is between 45000 - 45000 £ per year.
About CCST
CCST is a UK manufacturer of carbon-ceramic brake discs, supplying performance and motorsport markets. Our process runs through chemical vapour infiltration, or CVI, and it lives or dies on uptime. When a machine stops, the plan stops. That's why this role matters.
The role
We need a Quality Manager to be responsible for leading and continually improving the Quality Management System (QMS) to ensure compliance with customer requirements, automotive industry standards, and regulatory obligations. The role will drive quality excellence throughout the organisation, ensuring products meet or exceed customer expectations while maintaining compliance with IATF 16949, ISO 9001, and customer-specific requirements. The Quality Manager will lead internal quality teams, manage customer and supplier quality activities, support operational performance, and promote a culture of continuous improvement across the business.
What you'll be doing
- Quality Management System (QMS)
- Maintain, develop, and improve the company's Quality Management System in accordance with IATF 16949, ISO 9001, and customer-specific requirements.
- Ensure ongoing compliance through effective management of policies, procedures, and quality documentation.
- Lead and coordinate external certification, customer, and regulatory audits.
- Manage internal audit programmes and ensure timely closure of audit findings.
- Monitor and report on quality performance metrics and KPIs.
- Customer Quality
- Act as the primary quality contact for customers.
- Manage customer complaints and warranty issues using structured problem-solving methodologies.
- Lead root cause investigations using tools such as: 8D, 5 Why, Ishikawa (Fishbone), PDCA.
- Ensure effective containment, corrective actions, and preventive measures are implemented.
- Support customer visits, audits, and quality reviews.
- Supplier Quality
- Work closely with suppliers to improve quality performance and reduce non-conformances.
- Manage supplier quality issues and corrective action processes.
- Support supplier audits, assessments, and development activities.
- Monitor supplier performance through agreed KPIs and scorecards.
- Operational Quality
- Drive continuous improvement initiatives to reduce waste, defects, and variation.
- Support manufacturing teams in achieving production quality targets.
- Ensure robust implementation of core quality tools including: APQP, PPAP, FMEA, MSA, SPC, Control Plans.
- Lead quality risk assessments and ensure effective mitigation strategies are in place.
- Leadership & Team Management
- Lead, coach, and develop the quality team to achieve departmental objectives.
- Promote a culture of quality, accountability, and continuous improvement throughout the business.
- Deliver training and awareness programmes relating to quality standards and customer requirements.
- Collaborate with cross-functional teams including Operations, Engineering, Purchasing, and Supply Chain.
- Compliance & Continuous Improvement
- Ensure compliance with all relevant legal, customer, environmental, and health & safety requirements.
- Analyse quality data and identify opportunities for process improvement.
- Lead Lean and Six Sigma initiatives where applicable.
- Support new product introduction activities and customer launches.
About you:
- Essential Experience
- Proven experience in a Quality Manager position within a manufacturing automotive environment.
- Extensive experience working with IATF 16949 standards and audits.
- Strong knowledge of automotive quality core tools (APQP, PPAP, FMEA, MSA, SPC).
- Experience managing customer quality requirements for major OEMs and Tier 1 suppliers.
- Demonstrated success leading quality improvement initiatives and root cause investigations.
- Experience managing certification and customer audits.
- Leadership experience managing and developing teams.
- Essential Qualifications
- Degree or equivalent qualification in Engineering, Manufacturing, Quality, or related discipline.
- Lead Auditor qualification (IATF 16949 and/or ISO 9001).
- Strong working knowledge of automotive manufacturing processes.
- Desirable Qualifications
- Six Sigma Green Belt or Black Belt.
- Lean Manufacturing qualification.
- CQI membership or equivalent professional qualification.
- Skills & Competencies
- Excellent knowledge of IATF 16949 requirements.
- Strong analytical and problem-solving skills.
- Effective leadership and team management capability.
- Excellent communication and stakeholder management skills.
- Customer-focused approach.
- Strong organisational and project management skills.
- Ability to influence and drive change across all levels of the organisation.
If this is something that sounds interesting to you, and you have the relevant skills and experience, please click 'apply'.
Quality Manager in Liverpool employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Quality Manager in Liverpool
✨Join Local Manufacturing Groups
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Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
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✨Apply Directly Through Company Websites
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We think you need these skills to ace Quality Manager in Liverpool
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to All The Top Bananas specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at All The Top Bananas
✨Know Your Manufacturing Processes
Before you walk into the interview with All The Top Bananas, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like All The Top Bananas value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
