At a Glance
- Tasks: Lead domestic gas installation programmes and ensure projects are delivered safely and on time.
- Company: Join Sureserve, a leader in compliance and energy services with a commitment to quality.
- Benefits: Enjoy a competitive salary, company vehicle, and a range of family-friendly policies.
- Other info: Strong opportunities for career growth and a positive working culture await you.
- Why this job: Make a meaningful impact in communities while developing your career in a supportive environment.
- Qualifications: Must have valid gas qualifications and experience managing installation programmes.
The predicted salary is between 48175 - 48175 £ per year.
Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.
Salary: £48,175 per annum
Location: Liverpool (L7 9NJ)
Contract Type: Permanent
Working Hours: 40
Working pattern: Monday to Friday (0800-1700)
Holiday entitlement: 20 + Bank Holidays (increases with service)
About the role
Lead the delivery of domestic gas installation programmes, including boiler replacements, heating system upgrades, and planned investment works. You'll be responsible for ensuring projects are delivered safely, on time, within budget, and in full compliance with industry regulations and quality standards.
What you'll be doing:
- Work closely with contractors, operational teams, and residents, oversee the day-to-day management of installation programmes, driving high performance, excellent customer service, and continuous improvement.
- Play a key role in monitoring compliance, managing contractor performance, and ensuring residents receive a first-class service throughout every project.
- Lead a team of installation engineers, supervisors, and contractors, providing clear direction, coaching, and support to drive performance and foster a culture of accountability, safety, and customer focus.
- Manage contractor relationships, monitor performance, and identify opportunities to improve quality, efficiency, and value for money.
- Use performance data and operational insight to continuously enhance service delivery while ensuring compliance remains at the forefront of everything you do.
The postholder will have proven experience managing gas installation programmes within social housing, local authority, or another regulated environment, coupled with a strong track record of leading teams and delivering results. You'll be a confident communicator with the ability to motivate others, manage competing priorities, and build strong relationships with both internal and external stakeholders.
What we're looking for:
- Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential).
- Full UK driving licence (essential).
- Proven experience managing gas installation programmes within social housing, local authority, or a regulated housing environment (essential).
- Strong knowledge of gas safety legislation, compliance, and best practice.
- Experience managing contractors and budgets.
- Ability to interpret technical specifications and drawings.
- Excellent organisational, communication, and stakeholder management skills.
- Strong problem-solving skills and the ability to manage competing priorities.
Why Join Us
You'll be part of a supportive team that values expertise, reliability, and great customer service. We offer a positive working environment, opportunities for development, and the chance to make a meaningful impact in the communities we serve.
Benefits
We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:
- Company vehicle and fuel card supplied.
- Uniform, PPE & mobile device supplied.
- Contributory pension scheme.
- Life assurance.
- Enhanced maternity, paternity, adoption leave, and other family-friendly policies.
- Sureserve Benefits Hub, accessing over 1000 retail discounts.
- Virtual GP service, available for employees and immediate family.
- Employee Assistance Programme (EAP).
- Bike2Work Scheme.
- EV Car Scheme.
- Employee engagement events and 'Employee Voice' programmes.
- Strong opportunities for career growth and development.
Equal Opportunities
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Reasonable Adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact us.
Pre-employment Checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.
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