At a Glance
- Tasks: Provide top-notch aftersales support and solve technical challenges for advanced buses.
- Company: Join a leading company in the transportation industry with a legacy of innovation.
- Benefits: Enjoy a competitive salary, company van, enhanced overtime rates, and professional development opportunities.
- Other info: Dynamic role with travel opportunities and a focus on sustainability.
- Why this job: Be the face of the business and make a real difference in customer satisfaction.
- Qualifications: NVQ Level 3 or equivalent in Heavy Vehicle Engineering and strong fault-finding skills.
The predicted salary is between 30000 - 40000 £ per year.
As a Field Service Engineer you'll be the face of the business, providing first-class aftersales support to customers and helping keep some of the UK's most advanced buses operating safely and efficiently. You'll build lasting customer relationships, solve technical challenges and play a key role in delivering the outstanding service we are known for.
BASIC SALARY: up to £45,000
BENEFITS:
- Company van (insured, taxed, and fuel covered)
- Paid from the moment you leave home
- Enhanced overtime rates (1.3x, 1.5x, 2x)
- Professional development including EV & Hydrogen training
- IT and diagnostic equipment provided
- Life insurance
- Medicash health scheme
- Discounts with major retailers
LOCATION: Liverpool
JOB DESCRIPTION:
One day you could be diagnosing an electrical fault, the next carrying out a warranty repair, supporting a busy workshop or helping a customer get vehicles back into service.
Your responsibilities will include:
- Diagnosing mechanical and electrical faults using industry diagnostic equipment and technical manuals
- Providing technical support directly to customers on-site
- Completing warranty and campaign repairs to the highest standard
- Identifying root causes and feeding valuable technical information back to the engineering team
- Estimating repairs and supporting the Parts & Service team
- Promoting service solutions and genuine parts where appropriate
- Working closely with Regional Service Managers and customer workshops
- Travelling between customer sites and occasionally attending factory training or supporting other locations when required
PERSON SPECIFICATION:
We're looking for someone who enjoys getting hands-on, takes pride in their work and genuinely enjoys helping customers.
You’ll ideally have:
- NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent)
- Proven experience in a heavy vehicle/PSV environment, dealership, or fleet operation
- Strong mechanical and electrical fault-finding skills
- Experience using diagnostic equipment
- A willingness to travel and occasionally stay away from home when required
THE COMPANY:
Year after year, since 1946, we have contributed a tremendous amount of technology & innovative products to help grow and improve the global transportation industry. Our goal is to leave a legacy that will inspire the next generation to move towards a better, sustainable tomorrow.
INTERESTED? Please click apply. You will receive an acknowledgement of your application.
Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.
Field Service Engineer (Liverpool) employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (Liverpool)
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like All The Top Bananas.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by All The Top Bananas. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Field Service Engineer (Liverpool)
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at All The Top Bananas, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at All The Top Bananas and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into All The Top Bananas. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at All The Top Bananas
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at All The Top Bananas.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to All The Top Bananas.
