At a Glance
- Tasks: Support onsite operations, identify improvement opportunities, and liaise with teams.
- Company: Join Hayley Dexis, a leading company known for exceptional service and teamwork.
- Benefits: Enjoy competitive salary, company vehicle, wellness programmes, and training opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be part of a growing team and make a real impact on customer service excellence.
- Qualifications: Sales-driven mindset, effective communication skills, and basic computer knowledge required.
The predicted salary is between 30000 - 40000 £ per year.
Job Type: Permanent
Location: Burton and Lichfield
Hours: 40 hours per week
Competitive Salary & Benefits
At Hayley Dexis we've built up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. We are entering an exciting period of growth and our 1300 people, doing things the 'Hayley Way' along with industry leading customer service are central to our success.
We're excited to offer a brilliant opportunity for an Onsite Support person working at our customer sites in both Burton and Lichfield.
About the Onsite Support role:
A new role to the team, as our Onsite Support person, you'll use your commercial acumen to identify opportunities that bring benefits to both the customer and Hayley. This role acts as a key liaison between our Branch team in Burton and the Onsite Management Team. You'll be involved in meetings with the site leadership team, act as an escalation point for our stores team and help to cover any holidays or absences across our team.
You'll use your knowledge of engineering consumables and parts to identify improvement opportunities for the customer, connecting Hayley's category experts to help drive value and opportunities to tender in new category areas. You'll be hot on your KPI's and know where we are tracking against our targets in conjunction with the branch team. Excellent knowledge of ERP systems is essential.
We are a small team with a desire to drive customer service excellence for our client, you'll need to be a team player, from ensuring the site is tidy, to jumping into supporting the stores team to identifying an opportunity where we can supply parts in a new area. This is a great role for someone who is a true all-rounder, that loves to get stuck in, who is driven with a sales orientated outlook. Finally, housekeeping and site cleanliness is everyone's responsibility as well as Health, safety and wellbeing.
What we're looking for in our Onsite Support person:
- Excellent sales style drive and commercial acumen.
- Experience within the MRO (Maintenance, Repair & Operations) industry or similar crossover experience would be greatly beneficial.
- Experience working in stores management procurement would be ideal, however not essential.
- Ability to communicate effectively with individuals across various levels within the organisation is essential, as the role requires direct collaboration with the customer engineering team.
- Full driving licence is essential.
- Customer-focused, driven to provide consistently high levels of service.
- Basic computer skills, including experience in using Microsoft Office.
- Able to prioritise workload and work as a part of a team.
What you'll get in return:
- Company vehicle.
- From 23 days annual leave (plus public/bank holidays)
- Life assurance cover (x2 salary)
- Invitation to healthcare schemes
- Company pension scheme
- Wellness programmes
- Uniform and PPE provided
- Training and development provided through our own Hayley Academy
What to expect from our recruitment process:
- Initial screening
- Microsoft Teams interview with our Talent Acquisition Advisor
- Face to face interview either in-person or Microsoft Teams
- Decision outcome
We'll close this role on 2nd August, but may do so earlier if we receive strong interest so don't miss out.
A final note... Not sure you tick every box? Please don't let that stop you from applying. Need any reasonable adjustments? Just give our talent acquisition team a shout. Any questions on your mind? Please reach out to us.
Onsite Support in Lincoln employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Onsite Support in Lincoln
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like All The Top Bananas and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at All The Top Bananas!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like All The Top Bananas keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Onsite Support in Lincoln
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to All The Top Bananas:This is your chance to really connect with the team at All The Top Bananas. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at All The Top Bananas
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with All The Top Bananas.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show All The Top Bananas that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at All The Top Bananas. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
