At a Glance
- Tasks: Lead a team to ensure efficient lettings and excellent customer experiences.
- Company: Join T&D, a community-focused landlord dedicated to strong relationships.
- Benefits: Competitive salary and the chance to make a real impact in your community.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Shape sustainable communities while developing your leadership skills.
- Qualifications: Experience in housing lettings and strong team management skills.
The predicted salary is between 39498 - 39498 £ per year.
Lettings Team Leader
Burton upon Trent
£39,498
At T&D, we believe strong communities start with strong relationships.
Our ambition is to be the landlord of choice .
Delivering reliable, high-quality services while creating a culture where both customers and colleagues feel supported, respected, and empowered.
The Role
We are looking for a motivated and performance-focused Lettings Team Leader to provide day-to-day leadership of our Lettings Service.
You will lead a team of Lettings Officers, driving strong performance across void turnaround, customer experience, compliance and service improvement.
Working closely with colleagues across Housing, Repairs, Voids and partner organisations, you will help ensure homes are let efficiently, customers receive a positive experience, and sustainable communities are supported.
You will create a calm, focused environment to enable the delivery of excellent service, manage challenges confidently, and contribute to sustainable communities.
About You
You bring experience from a housing lettings environment, with a clear ability to lead people and manage competing priorities.
You communicate confidently with a wide range of stakeholders and approach challenges with a calm, practical mindset.
You will also have:
Experience leading or supervising a team
Customer focussed approach
A strong understanding of lettings within social housing
The ability to analyse information, manage risk, and make sound decisions
Confidence in handling complex situations and driving appropriate outcomes
A proactive approach, with the flexibility to adapt in a changing environment
Valid driving licence and access to a vehicle
TPBN1_UKTJ
Lettings Team Leader in Lincoln employer: All The Top Bananas
At T&D, we pride ourselves on being an exceptional employer, fostering a supportive and empowering work culture that prioritises strong relationships within the community. As a Lettings Team Leader in Burton upon Trent, you will benefit from competitive remuneration, opportunities for professional growth, and the chance to make a meaningful impact in creating sustainable communities. Join us to lead a dedicated team, enhance customer experiences, and contribute to our mission of being the landlord of choice.
