At a Glance
- Tasks: Lead the Lift Services team, manage contracts, and ensure top-notch customer communication.
- Company: Join a growing organisation in the lift engineering sector with a dynamic team.
- Benefits: Enjoy a competitive salary, company car, 25 days leave plus your birthday off.
- Other info: Opportunity for professional growth in a supportive environment.
- Why this job: Make a real impact in a vital role while advancing your career in lift services.
- Qualifications: Experience in lift engineering and management is essential.
The predicted salary is between 45000 - 50000 £ per year.
Lift Services Manager
Salary: £65,000 Benefits: Company Car/ Car Allowance, 25 days annual leave + Birthday off Due to growth, my client are looking for a Lift Services Manager to join their team based in Medway.
This is an exciting opportunity for someone with a solid history in Lift Engineering and Management to join a growing organisation.
The Role Operational Leadership
- Lead the Service Department and ensure effective day-to-day operation and resourcing.
- Manage all service contracts and repair activities (planning, allocation, close-out).
- Own the out-of-hours/night-call rota; publish monthly and whenever changes occur.
- Maintain the Lift Shutdown/Out-of-Service board and ensure statuses are current.
- Customer & Stakeholder Communication
- Primary point of contact for clients; provide timely updates on out-of-service lifts and progress.
- Escalate technical, safety, or commercial risks to the appropriate managers.
- Handle and resolve service/repair complaints; ensure root cause and corrective actions are communicated.
- Financial & Commercial Control
- Liaise with and oversee agreed interfaces with the Finance Department and finance procedures.
- Prepare and process small-works/service quotations; raise POs; control materials and stock purchases.
- Track job costings and margins; review quote conversion and approve invoices within delegated authority.
- People, Safety & Assets
- Deliver toolbox talks; carry out site audits and van inspections with engineers.
- Ensure company stores are organised, labelled and stock-checked; verify that safety-critical parts are recorded in the repairs safety log and are serviceable.
- Ensure compliance with applicable regulations and standards (LOLER, PUWER, EAWR, BS/EN 81, company H&S procedures).
- Quality & ISO Management
- Review engineers' service and repair reports for accuracy, quality and close-out evidence.
- Inspect service and repair works for quality control; raise NCR/CAPA where needed.
- Maintain controlled documents, forms and logs; support internal audits and management reviews.
- Maintain training/competence records and the qualifications matrix.
- Reporting & KPIs
- Issue weekly and monthly KPI updates and client-specific KPI packs
- Monthly: reconcile and issue spreadsheets for services, callouts and KPIs for LSEC, Alliance, We Work and other bulk contracts.
- Monitor at minimum: PPM completion %, first-time-fix %, MTTR/restore time, callback rate, contract profitability, stock accuracy, near-misses/accidents, LOLER TE schedule adherence, night-call performance.
- TPBN1_UKTJ
Lift Services Manager employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Lift Services Manager
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Lift Services Manager role you’re after at All The Top Bananas.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at All The Top Bananas a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at All The Top Bananas.
✨Apply Through Company Websites
When you spot a role like Lift Services Manager at All The Top Bananas, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Lift Services Manager
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Lift Services Manager, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at All The Top Bananas a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to All The Top Bananas specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Core Engineering Principles
Before heading into the interview with All The Top Bananas, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like All The Top Bananas want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
