At a Glance
- Tasks: Support individuals experiencing homelessness and manage temporary accommodation effectively.
- Company: Join SettleParadigm, the largest housing group in the region with a social purpose.
- Benefits: Enjoy a competitive salary, generous holiday, flexible working, and health cash plan.
- Other info: Inclusive workplace with opportunities for training and community volunteering.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in housing support and a full UK driving licence required.
The predicted salary is between 38674 - 38674 £ per year.
Salary: £38,674 + Excellent Benefits
Location: Letchworth Garden City
Travel: Across Hertfordshire and surrounding counties, approximately 50 to 70 miles per week
Contract: 6-month Fixed-Term Contract
Essential: Full UK driving licence and car insured for business use
Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, we are proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising the number of new affordable homes we build.
About the role
As a Temporary Accommodation Officer, you will work in partnership with local authorities and internal teams to provide temporary accommodation for people experiencing homelessness. You will manage the day-to-day running of the accommodation, support residents to sustain their licence conditions and work with them towards a positive move into permanent housing. This is a varied role involving allocations, sign-ups, rent and arrears management, property condition monitoring and resident support. You will build strong relationships with partner agencies, ensuring residents receive the right help at the right time. You will also play an important part in maintaining safe, compliant and well-managed temporary accommodation sites.
Key responsibilities:
- Liaise with local authorities regarding nominations into temporary accommodation
- Complete sign-ups for new lets and explain licence conditions clearly
- Work with the Income Officer to monitor weekly charges and arrears
- Liaise with housing benefit teams to progress claims and verification
- Work closely with residents and refer or signpost to relevant support agencies
- Investigate breaches of licence or tenancy conditions and refer to the Community Safety team when required
- Monitor terminations and voids, ensuring properties are turned around efficiently
- Support residents to move successfully into permanent general needs housing
- Work with clients referred under the Homeless Prevention Initiative
- Monitor safety and security across temporary accommodation sites in line with procedures and health and safety standards
- Work with caretakers and handypersons to monitor repairs, damage and servicing of appliances
- Maintain accurate records and manage cases sensitively and professionally
About you
Experience and knowledge:
- Knowledge of supporting people experiencing homelessness and an understanding of housing issues
- Knowledge of excluded licences and temporary accommodation requirements
- Ability to administer arrears recovery processes and understanding of rent accounts and housing benefits
- Experience dealing with residents in difficult or stressful situations
- Ability to manage unacceptable behaviour and enforce licence conditions
- Ability to represent SettleParadigm at external meetings
- Ability to build effective working relationships with partner agencies
- Good IT skills
Essential requirements:
- Full UK driving licence and access to a car insured for business use
- Ability to communicate clearly and sensitively with a wide range of residents
- Ability to manage challenging behaviour professionally
- Ability to work independently across multiple sites
Preferred requirements:
- Passion for supporting people experiencing homelessness and helping them move forward
- Interest in developing within housing or resident support roles
- Experience working with homelessness services or temporary accommodation
Benefits:
- Annual salary: £38,674 per annum
- 25 days holiday, increasing with service, plus Christmas closure and buy options
- Generous pension scheme up to 9.5% employer contribution via salary sacrifice
- Family-friendly leave: Enhanced maternity, paternity, and adoption leave
- Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover)
- Life cover and income protection
- Flexible working hybrid options, modern offices, free parking & EV charging
We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments: We are committed to providing reasonable adjustments throughout our recruitment process and will always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.
Closing Date: 04/09/2026
Temporary Accommodation Officer (6-month FTC) in Letchworth Garden City employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Accommodation Officer (6-month FTC) in Letchworth Garden City
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to All The Top Bananas, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Temporary Accommodation Officer (6-month FTC) in Letchworth Garden City
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of All The Top Bananas. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at All The Top Bananas. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at All The Top Bananas
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with All The Top Bananas.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Temporary Accommodation Officer (6-month FTC) role at All The Top Bananas, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show All The Top Bananas that you can think critically and act effectively under pressure.
