Tenancy Sustainment Officer in Leicester

Tenancy Sustainment Officer in Leicester

Leicester Full-Time 31500 - 38500 £ / year (est.) No working from home possible
All The Top Bananas

At a Glance

  • Tasks: Support vulnerable individuals by managing tenancies and ensuring housing standards.
  • Company: Join Adullam Homes, a compassionate housing association making a difference.
  • Benefits: Enjoy competitive salary, generous leave, training opportunities, and wellbeing programmes.
  • Other info: Diverse and inclusive workplace with strong values and career growth.
  • Why this job: Make a real impact in people's lives while developing your career.
  • Qualifications: Experience in tenancy management and a passion for helping others.

The predicted salary is between 31500 - 38500 £ per year.

Tenancy Sustainment Officer
Location : Leicester
Salary : £27,085.50 per annum
Job title: Tenancy Sustainment Officer
A fulfilling and exciting opportunity available for a Tenancy Sustainment Officer to join our Association.

The Tenancy Sustainment Officer will be based in our offices in Leicester.

Adullam Homes Housing Association Ltd supports vulnerable individuals and households.

We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the role
This is a key post contributing to the delivery of Adullam's housing services to its residents.

Working within Association's corporate aims and objectives you will deliver a customer focussed service.

You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively.

You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties.

You will ensure supported accommodation is available for use, ensuring no vacant properties and void turnaround time is minimised.

You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Adullam Residents.

You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos.

Please see the job description for more information.

Adullam offers the following benefits:
Salary £27,085.50 per annum dependent on experience for 37.5 hours per week,
Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees)
Training and career advancement
Discounted Goods and services
Group Personal Pension Plan
Access to Thrive app
Access to Medicash
Access to Blue Light Card
Life Assurance (4x Basic annual salary from the start of employment)
Multidimensional wellbeing programmes and family-friendly policies for staff
Refer a friend policy
We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities.

We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services.

We expect all staff, volunteers, and workers to share this commitment.

As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks.

Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.

We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified.

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Tenancy Sustainment Officer in Leicester employer: All The Top Bananas

Adullam Homes Housing Association Ltd is an exceptional employer, dedicated to supporting vulnerable individuals and households in Leicester. With a strong focus on employee wellbeing, we offer competitive benefits including generous annual leave, training opportunities, and a supportive work culture that values diversity and inclusion. Join us to make a meaningful impact while advancing your career in a fulfilling environment that prioritises the welfare of both our staff and residents.

All The Top Bananas

Contact Details:

All The Top Bananas Recruitment Team

We think you need these skills to ace Tenancy Sustainment Officer in Leicester

Customer Service
Tenancy Management
Rent Collection
Application Processing
Background Checks
Property Allocation
Health and Safety Standards