At a Glance
- Tasks: Engage with customers, generate leads, and support the sales team in a dynamic environment.
- Company: Join Mercia, a trusted leader in training and compliance for the accountancy profession.
- Benefits: Enjoy 25 days annual leave, hybrid working, private healthcare, and gym memberships.
- Other info: Flexible working and excellent career growth opportunities await you!
- Why this job: Develop your sales skills while making a real impact on customer relationships.
- Qualifications: Sales or customer service experience, strong communication skills, and a positive attitude.
The predicted salary is between 25000 - 28000 £ per year.
Location: Hybrid - Leicester, LE19 1SU
Salary: £25,000 - £28,000 (DoE) + Commission
Contract Type: Permanent, Full-Time
What We Can Offer You:
- 25 Days Annual Leave
- Additional Holiday Purchase
- Hybrid Working
- Life Assurance
- Vitality Private Healthcare
- Subsidised Gym Memberships
- Cycle to Work Scheme
- Discount Vouchers
- Access to Wellbeing Resources
Why Do We Want You
You've already got some sales experience and you know that to succeed, you need to have good conversations, ask the right questions and be prepared to put the effort in! You're happy working towards targets, comfortable picking up the phone, and don't take a knock-back personally.
Joining Mercia (part of Wilmington plc) means joining a trusted business with a strong reputation and a loyal customer base. You'll be speaking with prospective and existing customers, uncovering new opportunities and helping customers get the most from our services. It's a role where you'll develop your sales skills and have support from our experienced sales team. If you're looking for a role where you can keep learning and build a long-term sales career, we'd love to hear from you!
Your responsibilities will include:
- Reaching out to prospective customers by phone, email and other channels to generate new business opportunities.
- Qualifying leads and arranging high-quality meetings for the wider sales team.
- Responding to customer enquiries through our sales inbox, web chat and other contact channels.
- Building relationships with customers and helping them find the right solution for their needs.
- Speaking with customers who are considering cancelling their service, understanding their concerns and exploring ways we can support them.
- Contacting customers about upcoming renewals and helping identify opportunities to continue and strengthen the relationship.
- Keeping customer records and sales opportunities accurate and up to date within our CRM system.
- Sharing customer feedback and insights that can help improve our products, services and overall customer experience.
- Acting as a positive ambassador for Mercia, delivering a professional and friendly experience in every interaction.
What's the Best Thing About This Role
You'll get exposure to lots of different types of sales conversations from generating new opportunities and qualifying leads to supporting renewals and customer retention. You'll be trusted to make things happen, and every meeting booked, customer retained and opportunity created will contribute to the team's success.
What's the Most Challenging Thing About This Role
It's a busy role with a lot to keep on top of. You could be following up on new enquiries one minute and speaking with a customer who's thinking about cancelling the next. You'll need to stay organised, manage multiple priorities and remain positive when conversations don't always go your way.
To be successful in this role, you must have:
- Experience in a B2B sales, customer service or account management role.
- The confidence to build rapport quickly and have great conversations with customers.
- The ability to stay calm and professional when handling objections or more challenging discussions.
- Strong organisational skills, with a good eye for detail and confidence using CRM systems to manage your work.
- Experience using tools such as Salesforce, or similar CRM and sales engagement platforms.
- A positive, resilient approach and the motivation to work towards targets.
- The ability to juggle multiple enquiries and priorities without losing focus.
- Confidence discussing renewals, retention and customer cancellations in a professional and empathetic way.
We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment.
About us
Mercia, part of Wilmington plc, is a leading provider of training, compliance, and support services to the UK accountancy profession. Our focus is on helping accountants stay ahead of regulatory change and technical updates while supporting their development through practical learning resources.
Join us and do Work That Means Something. At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you'll not only make a real difference for our customers, you'll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you'll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Sales Development Representative in Leicester employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative in Leicester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Development Representative at All The Top Bananas, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including All The Top Bananas. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Development Representative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Development Representative in Leicester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for All The Top Bananas:When writing your cover letter, make sure to tailor your message specifically for All The Top Bananas. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at All The Top Bananas
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show All The Top Bananas that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show All The Top Bananas that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with All The Top Bananas’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
