At a Glance
- Tasks: Engage with customers, generate leads, and support sales growth.
- Company: Join Mercia, a respected leader in training and compliance services.
- Benefits: Enjoy 25 days leave, hybrid work, healthcare, and gym discounts.
- Other info: Dynamic role with opportunities for personal and career growth.
- Why this job: Make a real impact in sales while developing valuable skills.
- Qualifications: Experience in B2B sales or customer service is essential.
The predicted salary is between 25000 - 28000 £ per year.
Location: Hybrid - Leicester, LE19 1SU
Salary: £25,000 - £28,000 (DoE) + Commission
Contract Type: Permanent, Full-Time
What We Can Offer You:
- 25 Days Annual Leave
- Additional Holiday Purchase
- Hybrid Working
- Life Assurance
- Vitality Private Healthcare
- Subsidised Gym Memberships
- Cycle to Work Scheme
- Discount Vouchers
- Access to Wellbeing Resources
Why Do We Want You
You're already building a successful career in sales and understand that great results start with great conversations. You know how to ask insightful questions, uncover customer needs and create opportunities. You're target-driven, resilient, confident picking up the phone and motivated by the satisfaction of turning conversations into commercial success.
Joining Mercia (part of Wilmington plc) means becoming part of a highly respected business with a strong reputation, loyal customers and a genuine commitment to helping people succeed.
In this role, you'll engage with both prospective and existing customers, identify opportunities for growth and help clients maximise the value of our market-leading services. You'll be supported by an experienced and collaborative sales team, giving you the platform to develop your skills, grow your confidence and accelerate your sales career.
If you're looking for a role where your contribution is recognised, your development is supported and your earning potential can grow alongside your success, we'd love to hear from you!
As our Sales Development Representative, you'll be one of the first and most important touchpoints in the customer journey. You'll spend your time engaging with prospective and existing clients, qualifying opportunities, responding to enquiries and helping our sales team connect with the right people at the right time.
Your responsibilities will include:
- Proactively engaging prospective customers through phone, email and other channels to generate high-quality new business opportunities.
- Qualifying leads and scheduling valuable meetings that create sales opportunities for the wider team.
- Managing and responding to customer enquiries through our sales inbox, web chat and other communication channels.
- Building strong customer relationships and helping clients identify the solutions best suited to their needs.
- Supporting customers who may be considering cancelling their service, understanding their challenges and finding ways to retain their business.
- Speaking with customers ahead of renewals, identifying opportunities to strengthen relationships and maximise customer value.
- Maintaining accurate customer records and sales activity within our CRM system.
- Sharing customer insights and market feedback to help drive continuous improvement across our products, services and customer experience.
- Representing Mercia professionally and positively, delivering an exceptional experience in every interaction.
What's the Best Thing About This Role
No two days are the same. You'll gain hands-on experience across a wide variety of sales activities, from generating new opportunities and qualifying leads to supporting renewals and customer retention. You'll have a direct impact on business success and see the results of your efforts every day.
What's the Most Challenging Thing About This Role
This is a fast-paced and rewarding role where priorities can change quickly. Success requires excellent organisation, strong communication skills and the ability to stay positive, focused and resilient, even when faced with objections or setbacks.
To be successful in this role, you must have:
- Experience in a B2B sales, customer service or account management role.
- The confidence and communication skills to build rapport quickly and create meaningful customer conversations.
- The ability to remain professional, resilient and solution-focused when handling objections or challenging discussions.
- Strong organisational skills, attention to detail and confidence using CRM systems to manage sales activity effectively.
- Experience using Salesforce or similar CRM and sales engagement platforms.
- A positive, self-motivated approach and a genuine desire to achieve and exceed targets.
- The ability to manage multiple priorities while maintaining a consistently high standard of customer service.
- Confidence discussing renewals, retention and customer cancellations in a professional, consultative and empathetic manner.
About us
Mercia, part of Wilmington plc, is a leading provider of training, compliance and support services to the UK accountancy profession. We help accountancy professionals stay ahead of regulatory change, technical developments and industry best practice through trusted learning solutions, expert content and practical support.
Join us and do Work That Means Something. At Wilmington plc, we help organisations around the world do business the right way. Through trusted data, expert insights and market-leading education, we support customers across the Governance, Risk and Compliance (GRC) landscape.
When you join us, you'll become part of a business that values growth, collaboration and continuous learning. Alongside flexible hybrid working, you'll benefit from a wide range of personal development opportunities, career pathways and support designed to help you reach your full potential.
Whether you're building on early sales experience, returning to work after a break or looking for your next career move, you'll be joining a company where your contribution matters and your future can flourish.
Join us and make a real difference. Click on APPLY today!
Sales and Business Development Representative in Leicester employer: All The Top Bananas
At Mercia, part of Wilmington plc, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. With a strong commitment to employee growth, we offer extensive personal development opportunities, hybrid working arrangements, and a comprehensive benefits package including private healthcare and wellness resources. Join us in Leicester, where your contributions are valued, and you can thrive in a dynamic environment that supports your career progression while making a meaningful impact in the accountancy profession.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Business Development Representative in Leicester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales and Business Development Representative at All The Top Bananas, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including All The Top Bananas. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales and Business Development Representative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales and Business Development Representative in Leicester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for All The Top Bananas:When writing your cover letter, make sure to tailor your message specifically for All The Top Bananas. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at All The Top Bananas
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show All The Top Bananas that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show All The Top Bananas that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with All The Top Bananas’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
