At a Glance
- Tasks: Co-manage a team and ensure an amazing customer experience while hitting sales targets.
- Company: Join Machine Mart, the UK's leading retailer of power tools with over 40 years of success.
- Benefits: Enjoy staff discounts, healthcare plans, a pension scheme, and role-specific training.
- Other info: Opportunities for career growth and internal promotions in a supportive workplace.
- Why this job: Lead a dynamic team and make a real impact in a thriving retail environment.
- Qualifications: Experience in retail, strong customer service skills, and a can-do attitude are essential.
The predicted salary is between 24750 - 30250 £ per year.
About The Role
What you'll be doing:
- Working with the Store Manager, you'll share joint responsibility for the day to day running of the store.
- You'll be leading by example, co-managing a small team of between 4 - 6 members of staff.
- You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu.
- You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets.
- With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice.
What you'll need - skills and experience:
- Proven experience in a retail customer service orientated or sales environment.
- Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
- You'll have practical experience / knowledge of some or all of our product range.
- Proven ability to sell some or all of our product range.
- Proven ability to deliver excellent customer service to all of our customers.
- Proven experience in achieving sales targets.
- You'll be a confident, enthusiastic team player.
- Your personal skills should include accuracy and numeracy as well as basic computer literacy.
- You'll possess a high degree of self motivation and a can-do attitude.
- You'll demonstrate a desire to succeed both individually and as co-leader of the team.
Benefits
What you'll get in return for your commitment:
- Staff Discounts.
- Healthcare Cash plans.
- A company pension scheme.
- Life Cover.
- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services.
- Discounts on 100s of high street & online brands including restaurants, holidays, and shopping.
- Role specific training and development.
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
About The Company
Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.
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