At a Glance
- Tasks: Support individuals in rebuilding their lives and accessing essential services.
- Company: Bridge-It Housing, dedicated to making a real difference in people's lives.
- Benefits: 30 days annual leave, staff discounts, and a supportive team environment.
- Other info: Join a diverse team committed to empowerment and inclusion.
- Why this job: Make a positive impact in your community while developing valuable skills.
- Qualifications: Experience in support roles and a passion for helping vulnerable people.
The predicted salary is between 27783 - 27783 £ per year.
Are you someone who believes everyone deserves the chance to rebuild their life and sustain a safe place to call home? Do you put people at the heart of the decisions you make? At Bridge-It Housing, we are driven by one simple purpose: to make a real difference in people's lives. We don't just talk about positive change; we live it every day. As one of our Support Workers (Navigator), you'll play a key role in bringing that mission to life.
Hours of Work: 35 hours working Monday to Friday 9am to 5pm
Location: Leeds (Applicants should live in the local area. Access to your own vehicle is required due to travel requirements as part of the role. Mileage is paid within our company policy. You will also require business insurance.)
Salary: Starting salary £27,783.00 Per Annum
Contract Type: Full Time, Permanent
Closing Date: Friday 21st August 2026 (We reserve the right to close this role early)
Interview Date: TBC
Please note: Inductions are held at our head office in Leeds on a Wednesday or Friday and travel expenses will be reimbursed for this.
The Ideal Support Worker (Navigator):
- Experience in support, outreach, customer-facing or community roles, such as housing, homelessness services, care, education, youth work, family support, criminal justice, retail or advice services.
- Able to build trust and positive relationships with people who may have complex needs, a history of rough sleeping, or difficulty engaging with services.
- Experience of supporting vulnerable people, or a good understanding of issues such as homelessness, social exclusion, poor mental health, substance use, offending, trauma and financial hardship.
- Able to use empathy, patience, professional boundaries and a person-centred approach to support people towards independence and tenancy sustainment.
- Confident working independently, managing a small but intensive caseload, keeping accurate records and contributing to multi-agency support plans.
- A full UK driving licence and access to your own roadworthy vehicle for work is essential.
What you will do as a Support Worker (Navigator):
- Client Guidance and Access to Services: Support people to access key services and practical support, including housing, health, benefits, employment, training, volunteering, banking and local community services.
- Client Integration and Personal Development: Help clients build confidence, resilience, independence, positive social networks and the skills needed to sustain accommodation and avoid returning to rough sleeping.
- Assessment, Documentation and Administrative Support: Carry out assessments, complete agreed assessment tools, maintain accurate records, monitor progress, collate case studies and contribute to project evaluation and reporting.
- Regular Support and Welfare Monitoring: Provide assertive, persistent and flexible support through regular contact, support sessions, appointments, reviews and welfare checks, reducing support gradually as independence increases.
- Partnership Working and Service Coordination: Work closely with voluntary and statutory agencies, landlords, housing teams and personal support networks to develop and review person-centred, multi-agency support plans.
- Risk Management, Behaviour and Professional Standards: Identify, assess and manage risk, including working with people who may display challenging behaviour or have a history of offending, while maintaining confidentiality, professional boundaries and high standards of practice.
- Team Contribution and Organisational Responsibilities: Work as part of a multidisciplinary team, share knowledge of local services, take part in training and partnership activity, act as an ambassador for the project and comply with Bridge-It Housing policies and procedures.
Support Worker Benefits:
- 30 Days annual leave, rising 1 day on year 2 year 5 and year 7 to a total of 33 + Bank Holidays
- Summer and Christmas Party
- Staff Incentives such as Team service charge and Ideas factory!
- Bright Exchange & Blue light Card for Staff discounts
- Salary reviewed annually
- Full kitchen facilities on site including tea and coffee for both clients and staff
- Plus More
Who are we: Bridge-It Housing provides housing and support to people who are homeless, have experienced rough sleeping, or need help to rebuild stability and independence. We see each client as an individual, a human being, with the ability to turn their life around with the right support. We work to ensure that all our clients have as much respect, dignity, independence, choice and control over their own lives as possible. Empowerment is an important part of how we work. By empowerment, we mean building the capacity of people who have experienced homelessness to feel that they are part of our society, regain control of their lives and become more confident about participating in decisions that affect their future. We work to foster an environment in which clients take responsibility for their own tasks and actions, build positive relationships and learn to respect each other as individuals.
A basic DBS is required for this role so please ensure any disclosures are correctly declared if you are successful as this could affect your employment for this role. Bridge-It Housing is committed to equality, diversity and inclusion and welcomes applications from all backgrounds, cultures and identities. We are proud to have a diverse team of employees from all walks of life, all passionate about supporting those in need. As helpful as previous experience with supporting vulnerable people is, what matters most to us is that you are passionate, empathetic and committed to making a positive difference, so if this Support Worker (Navigator) role sounds like you, click apply now!
Support Worker in Leeds employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker in Leeds
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at All The Top Bananas.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from All The Top Bananas!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like All The Top Bananas, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at All The Top Bananas or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Worker in Leeds
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to All The Top Bananas:Before hitting send, make sure to tailor your application specifically to All The Top Bananas! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at All The Top Bananas
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
