At a Glance
- Tasks: Design and improve digital services, collaborating with a dynamic Agile team.
- Company: Leading consultancy driving public sector transformation.
- Benefits: Competitive day rate, remote work, and potential for contract extension.
- Other info: Opportunity to work with innovative tools and grow your career.
- Why this job: Make a real impact on user services while tackling complex challenges.
- Qualifications: Experience as a Service Designer and strong stakeholder engagement skills.
The predicted salary is between 54000 - 66000 £ per year.
Contract: Initial 6 months (likely extension)
IR35: Inside IR35
Day Rate: Competitive / Negotiable
We are supporting a leading consultancy in the search for an experienced Service Designer to join a high-profile public sector transformation programme. This is an exciting opportunity to work within a multidisciplinary Agile team, helping to design and improve end-to-end services that deliver real value to users while meeting complex organisational and policy requirements.
The Role
- Design and improve end-to-end digital services across the full service lifecycle.
- Map current and future state services using a range of service design techniques.
- Facilitate workshops with stakeholders and multidisciplinary teams.
- Translate complex user, business and operational needs into practical service improvements.
- Work closely with User Researchers to ensure evidence drives design decisions.
- Collaborate with Product Managers and Delivery Managers to prioritise service improvements.
- Create service blueprints, journey maps, ecosystem maps and operational models.
- Balance user needs with technical, operational and policy constraints.
- Present recommendations confidently to senior stakeholders.
Essential Skills & Experience
- Demonstrable commercial experience as a Service Designer.
- Strong background delivering digital transformation projects.
- Experience working within Agile multidisciplinary teams.
- Excellent stakeholder engagement and workshop facilitation skills.
- Strong understanding of user-centred design principles.
- Experience creating:
- Service Blueprints
- Customer Journey Maps
- Ecosystem Maps
- Personas
- Service Propositions
- Ability to influence senior stakeholders and communicate complex ideas clearly.
- Comfortable working across Discovery, Alpha, Beta and Live phases.
Desirable
- Public sector or government experience.
- Knowledge of the Government Service Standard and GDS Service Manual.
- Experience working alongside User Researchers and Content Designers.
- Familiarity with accessibility standards and inclusive design.
- Experience using tools such as Miro, FigJam, Figma and Confluence.
If you're an experienced Service Designer looking for your next contract opportunity and enjoy solving complex service challenges within multidisciplinary teams, we'd love to hear from you. Apply today with your latest CV, and a member of our team will be in touch to discuss the opportunity in more detail.
Service Designer in Leeds employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Service Designer in Leeds
✨Get Your Work Out There
As a temporary UX/UI designer, it’s crucial to have a solid portfolio that showcases your best projects. Share your designs on platforms like Behance or Dribbble, and don't shy away from seeking feedback in design communities. The more visible you are, the better your chances of snagging that next gig!
✨Join Design Meet-ups
Networking in the UX/UI design field can be a game changer. Attend local design meet-ups or workshops to connect with other designers and potential employers. These casual settings often lead to freelance or temporary job opportunities that are not advertised widely. Plus, it’s a great way to share ideas and get inspired!
✨Flexible Platforms for Temporary Roles
Use job platforms that focus on temporary roles, like Creative Circle or Similar. These sites often have listings specifically for short-term design projects, making it easier for you to find quick gigs. Make sure your profiles on these platforms are up to date and highlight your availability!
✨Slide into Direct Applications
When you see a company like All The Top Bananas is looking for a Service Designer, don’t just rely on job boards. Check out their careers page and apply directly! Companies often prefer candidates who show initiative and genuine interest in their work, plus you might find opportunities that haven't been widely advertised yet.
We think you need these skills to ace Service Designer in Leeds
Some tips for your application 🫡
Show off your portfolio:Since you're diving into UX/UI design, make sure your portfolio is front and centre. We want to see your design process, not just the final products. Share case studies that explain your thought process, the problems you solved, and how you approached user research!
Tailor your CV for the design world:In UX/UI design, your CV should reflect your creative side! Highlight relevant design skills, software you’re proficient in (like Sketch or Figma), and any user experience methodologies you’ve employed. Keep it sleek and visually appealing—after all, we’re in design!
Emphasise your adaptability:Because this is a temporary role with All The Top Bananas, we want to see that you can hit the ground running. In your cover letter, mention examples of how you’ve adapted to tight deadlines or changing project scopes in the past. Showcase that flexibility and eagerness to learn!
Highlight collaboration experience:UX/UI design is all about teamwork. When you’re applying, mention any experiences where you’ve worked closely with developers, product managers, or other designers. Let All The Top Bananas know how you can effectively communicate and collaborate to create fantastic user experiences.
How to prepare for a job interview at All The Top Bananas
✨Show Off Your Portfolio
When interviewing for a temporary UX/UI design role at All The Top Bananas, your portfolio is your best friend. Bring along a digital copy and be ready to discuss your design process, the challenges you faced in your past projects, and how you solved them. This is a great opportunity to showcase your adaptability and how quickly you can deliver results.
✨Know Your Tools Inside Out
In the world of UX/UI design, familiarity with tools like Sketch, Figma, or Adobe XD is crucial. Make sure you can comfortably talk about projects you’ve completed with these tools and any unique features you’ve leveraged. The interviewer might throw in some technical questions about these tools, so be prepared!
✨Understand the Company’s Design Voice
For a temporary gig at All The Top Bananas, it's key to understand their brand and design ethos. Dive into their past projects or any current designs they may have on their website. Showing that you’re aligned with their visual style and user experience approach will help you stand out during the interview.
✨Flexibility is Key
As it’s a temporary position, highlight your ability to adapt and learn quickly. Discuss previous experiences where you’ve had to pivot your design approach or work under tight deadlines. Employers like All The Top Bananas will appreciate someone who can hit the ground running and be a quick study.
