At a Glance
- Tasks: Support customers in managing their homes and tenancies, ensuring safety and compliance.
- Company: Join a top-rated workplace dedicated to making a difference in people's lives.
- Benefits: Earn £13.45 per hour, enjoy 34 days leave, and access health cash plans.
- Other info: Flexible working hours and a supportive, inclusive culture await you!
- Why this job: Make a real impact on the lives of over 55s while developing your skills.
- Qualifications: Customer service passion and a willingness to learn; property management experience is a plus.
The predicted salary is between 13.45 - 13.45 £ per hour.
Based at our service in Leeds, this is a permanent, full-time position (37.5 hpw), Monday to Friday. Earn £13.45 per hour (£26,300 per annum) and enjoy great benefits including a Health Cash Plan.
This is a great opportunity to join our team. You’ll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll assist them in managing and maintaining their tenancy and rent accounts with the aim of helping them move on to secure, long-term accommodation!
What you’ll do:
- Customer group - over 55
- Support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, ensuring these are received on their rent account.
- To support the next customers who need our help and for maximum occupancy, you’ll turn around vacant or void rooms/bed spaces/properties within set timescales. This will involve picking up a broom or paint brush!
- You’ll carry out and record the routine safety and compliance checks in our buildings and communities, making sure we’re compliant.
Why join us?
We offer great training and development, and a culture where your ideas and input are valued. Most of all, you’ll see the difference your work makes to customers’ lives every single day. Be part of one of the UK’s Great Places to Work!
You have:
- A background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?
- A passion for delivering excellent customer service and a genuine desire to help your customers.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Confidence working collaboratively with colleagues in other parts of the business as well as with external partners.
- A passion for property and a thrill out of knowing that your properties are the best they can be for our customers!
The practical bits:
- Flexible working hours (or we’re open to agreeing a work pattern with you).
- Able to use technology for creating and updating support plans, making benefit claims, and doing tenancy sign-ups.
- You’ll need an Enhanced DBS check done, and we pay for that.
Stronger together:
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
What’s in it for you?
- 34 days leave, rising to 39 (this includes bank holidays and a ‘me day’).
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions, and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Instant pay access with Stream.
- 800+ discounts on shops, holidays, days out, tech, and more.
Click APPLY NOW to see our Housing Management Worker Job Description, find out about us, and for help to apply. Roles can close early, so don’t wait.
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