At a Glance
- Tasks: Coordinate engineer attendance and ensure smooth operations across your area.
- Company: Join a leading provider of Fire & Security and Building Services in the UK.
- Benefits: Flexible working environment with opportunities for personal growth and development.
- Other info: Dynamic role with a supportive team and a focus on exceptional service.
- Why this job: Be the vital link between engineers and clients, making a real difference every day.
- Qualifications: Strong communication skills and excellent organisation abilities are essential.
The predicted salary is between 30000 - 40000 £ per year.
EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service. We work nationally across the UK and we pride ourselves on being a flexible, client-focused organisation responding quickly and efficiently to our clients' needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times.
We are now looking to recruit an Area Co-ordinator to work for our Engineer Attendance team in our Leeds office. Reporting to the Engineer Attendance Manager, the Area Co-ordinator will be responsible for their area (North/Midlands/South) and the duties are as follows:
- Attend engineer planning meetings where required
- Liaise with the Engineer Attendance Manager and management team to resolve customer issues
- Point of contact for engineers
- Log calls via phone/email where required
- Ensure Engineer Attendance emails are completed/passed to relevant team to be dealt with
- Dispatch engineers on a daily basis to cover callouts
- Book in works with customers and re-plan where required
- Ensure all engineers' calls have been sent to their PDAs
- React where necessary to any requests from other members of the EDSB team
- React where necessary to any requests from customers, to be helpful, even if this just means passing on the correct contact info for who is best to help
- Provide information to customers when requested
- Liaise with contractors and co-ordinate where necessary on works being carried out
- Ensure Direct Dial phone numbers are always used, not personal mobile numbers
- Always use EDSB shared mailboxes for communication, not personal email addresses
Required Skills:
- The ability to communicate confidently with people at all levels
- Able to work under pressure to maintain deadlines
- Excellent organisation, written and numerical skills
- Excellent timekeeping and time management skills
- Self-motivated and able to work both in a team and using your own initiative
- Clear communicator with a good telephone manner
- Ability to deal with multiple priorities with a structured and organised approach
- To be flexible enough to adapt to the reactive environment of the role
Working hours are 08:30 to 17:00 with a 45-minute lunch break. Salary will be discussed at interview stage. Successful candidates will be asked to undergo BS7858 Employment Screening and Enhanced DBS check.
Engineer Attendance - Area Co-ordinator in Leeds employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Engineer Attendance - Area Co-ordinator in Leeds
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Engineer Attendance - Area Co-ordinator role you’re after at All The Top Bananas.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at All The Top Bananas a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at All The Top Bananas.
✨Apply Through Company Websites
When you spot a role like Engineer Attendance - Area Co-ordinator at All The Top Bananas, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Engineer Attendance - Area Co-ordinator in Leeds
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Engineer Attendance - Area Co-ordinator, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at All The Top Bananas a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to All The Top Bananas specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Core Engineering Principles
Before heading into the interview with All The Top Bananas, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like All The Top Bananas want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
