At a Glance
- Tasks: Manage vehicle preparation and delivery, ensuring a seamless customer experience.
- Company: Join the dynamic team at Mercedes-Benz, part of Group 1 Automotive.
- Benefits: Enjoy 33 days annual leave, retail discounts, and a company pension scheme.
- Other info: Opportunities for personal and professional development in a supportive environment.
- Why this job: Be part of a high-performing team and make a real impact in customer service.
- Qualifications: Strong organisational skills and a passion for delivering exceptional customer experiences.
The predicted salary is between 25000 - 32000 £ per year.
Corporate Sales (SME) Fleet Administrator
Mercedes-Benz | Kidlington
Full-Time | 40 Hours per Week | Monday - Friday
Drive Your Career Forward with Mercedes-Benz
Are you a highly organised administrator with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where attention to detail and teamwork are key to success?
Our successful Corporate Fleet Sales Team in Kidlington is looking for a Corporate Sales Fleet Administrator to join the Mercedes-Benz division. This is an exciting opportunity to become part of a high-performing team within a business that is committed to supporting your personal and professional development every step of the way.
As a vital part of the fleet sales operation, you'll play a key role in ensuring vehicles are prepared, processed, and delivered efficiently to our National and Local Business customers. Your work will directly contribute to creating an outstanding customer experience while maintaining the highest manufacturer and compliance standards.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
What you'll do day to day:
Actioning quotes on behalf of the sales team. As our Corporate Sales Fleet Administrator, you'll take ownership of the vehicle journey from order to delivery, ensuring every customer receives a seamless experience.
Key responsibilities include:
- Managing the preparation and delivery process of fleet vehicles to customers
- Checking vehicle specifications thoroughly to ensure customer requirements are met
- Pre-Delivery phone calls with customers
- Assist with gathering customer ID etc., prior to delivery
- Ordering vehicle delivery packs and coordinating customer communications
- Booking Pre-Delivery Inspections (PDI) with the Service Department
- Ensuring all documentation is completed accurately before vehicle delivery
- Providing quotation support to our network when required with our leasing partners
- Uploading finance documentation and order forms into Fleetbase / OEM systems
- Conducting compliance and audit checks in line with company and manufacturer standards
- Liaising with customers to arrange and confirm vehicle deliveries
- Proactively managing vehicle stock to minimise on-site vehicle holding times
- Working closely with internal departments to ensure a smooth and efficient customer journey
Helpful skills and qualifications:
Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.
- Previous experience in a Sales Administration or Fleet Administration role
- Experience working with multiple IT systems and databases
- Strong customer service skills with experience dealing with both internal and external stakeholders
- Excellent organisational and time-management abilities
- Exceptional attention to detail and accuracy
- The ability to prioritise workloads and meet tight deadlines
- A proactive, positive, and team-focused approach
We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big:
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values:
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do: Respect - Integrity - Transparency - Teamwork - Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
SME Sales Support in Kidlington employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land SME Sales Support in Kidlington
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like SME Sales Support at All The Top Bananas, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including All The Top Bananas. Tailor your message to explain why you’re drawn to them and how you can contribute as a SME Sales Support. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace SME Sales Support in Kidlington
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for All The Top Bananas:When writing your cover letter, make sure to tailor your message specifically for All The Top Bananas. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at All The Top Bananas
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show All The Top Bananas that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show All The Top Bananas that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with All The Top Bananas’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
